Smart Solutions

Donald C. Rodner, Inc. Cuts Labor Costs, Billing Time by Going Mobile

Don Rodner, president of Donald C. Rodner, Inc. (right) and a technician use MobiliForms software from iBusiness Technologies on an iPad in the field to speed up business processes, saving time and labor costs.

By adopting MobiliForms software from iBusiness Technologies, Donald C. Rodner, Inc. sped up their invoicing time and cut down on labor costs while still using the same forms and backend software employees were used to. Don Rodner, president, said, “When I saw a demonstration of MobiliForms at the MCAA conference, it blew my mind. I knew that we found the right solution.”

Donald C. Rodner, Inc., based in central New Jersey, is a full-service mechanical contractor. In serving their Fortune-500 customers, best-in-class service and tight record-keeping are musts. Like many other mechanical contractors, Rodner had managed his staff of highly trained, experienced service and plumbing technicians the old-fashioned way—with a variety of paper forms including work tickets, service orders, and time sheets. Billings were a week behind, handled in batches, as paperwork was all dropped on Mondays.

“When I saw a demonstration of MobiliForms at the MCAA conference, it blew my mind. I knew that we found the right solution.”

—Don Rodner, President, Donald C. Rodner, Inc.

Rodner knew that mobile technologies could help him operate his business more efficiently. He was not sure, though, which platform made the most sense or how his employees and customers would respond. Then, Rodner met the iBusiness Technologies team at an MCAA national event and saw how MobiliForms works.

The art of managing costs and internal processes dictates that any procedural change be carefully evaluated for its return on investment (ROI) and potential disruption. Rodner liked that MobiliForms does not require any change to backend software and also delivers the company’s familiar forms on the Apple iPad with multimedia capture. This meant that ROI was fast, and putting the system in place would not cause internal upheaval or resistance from employees.

Workdays now go more smoothly, as Rodner can track his technicians’ progress in real time, order parts as they are being used in the field, and ensure that invoices are sent to customers immediately. The dependability and durability of the iPads running MobiliForms turned out be a smart investment that is paying dividends daily.

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