In this final Plumbing Service 101 webinar series, Operations Part 2, we will explore company culture, communication and customer satisfaction – keys to establishing, selling, and growing a viable plumbing services division.

Many of your employees and peers are passionately (and sometimes quietly) involved in selfless activities that make a difference in the lives of others — that deserves to be celebrated! Nominate them for the 2018 MSCA Everyday Hero Award!

The National Fire Protection Association (NFPA) recently revised its standard for electrical safety in the workplace. NFPA 70E – 2018 requires affected employers to establish a written program for electrical safety in the workplace. MCAA’s Model Electrical Safety in the Workplace Program can be quickly and easily tailored to meet your company’s specific electrical safety applications.

Make sure your service techs have the up-to-date safety training they need to protect themselves from arc flash and electrical shock hazards while working on equipment pushing 480 volts or less. The session covers all applicable OSHA requirements, NFPA 70E-2018 provisions, best practices, and real-world accident information.

Have you recently added new staff to your sales team? Does your service sales team member need a refresher course? If your answer is “Yes”, register them now for MSCA Sales Basecamp, May 7-8 to be held in Chicago, IL. This is the last Sales Basecamp course for 2018!

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.