Leaders charged with building and maintaining high performance teams have a unique challenge to keep the well-oiled machine communicating, creating and achieving.  To achieve and sustain this level of performance from both the team and the leader, Colonel (Ret.) Tom Magness, embraces the notion that daily training builds confidence and competence, while providing essential skills and knowledge—resulting in readiness.

This program is focused on training and improving the performance of service field supervisors. Using proven methods, this program will advance skills in leadership, coaching, planning, time management, communication, and motivational techniques, all of which will give the field supervisor an edge and the confidence to deal with the workplace challenges of today.

We need your help to find a group of extraordinary people who make a positive impact in the lives of others, so please take the time to nominate one or more people in your company that you believe are deserving of this honor!

MSCA is conducting a comprehensive benchmark survey to obtain data on key performance indicators (KPIs) in the HVACR and plumbing service industry.

Many people feel so overwhelmed by daily pressures and obligations that they find themselves in survival mode, pushing today’s concerns off to tomorrow. In 1995, Mercedes Ramirez Johnson narrowly survived a commercial airplane crash that killed 160 people, including her parents. As one of only four survivors of this tragedy, she vowed that she would make her second chance at life count. Mercedes will share her story and her message with all of us at the MSCA19 education conference at the Broadmoor in Colorado Springs, October 13-16, 2019.

MSCA has partnered with Convoy of Hope since 2010 to deliver supplies to families in need who live in cities where the association holds its annual conference. This partnership has resulted in the donation of over HALF A MILLION DOLLARS in food, goods, labor, and equipment that benefit individuals and families nationwide. Please help us to reach our monetary donation goal of $50,000 to fund our Convoy activities at MSCA19, which will be held October 13—16, 2019 in Colorado Springs, CO.