Managing the Human Side of Your Business Can be Tricky…MCAA’s Management Methods Bulletins Can Help
Finding and retaining well-educated, skilled, trained and credentialed personnel to manage your field, shop and office operations is likely one of the toughest challenges of your business. MCAA’s Management Methods Bulletins and our Guide to Human Resources Policies can help you meet and overcome this challenge.
If you’re planning to hire a student intern, be sure to read How to Find, Hire and Manage Student Interns. A well-qualified, well-educated and energetic college student with a strong interest in our industry is a valuable asset who could prove to be a future full-time hire. This bulletin will help you find interns (visiting MCAAGreatFutures.org is a great start). It also explains the best time to recruit top candidates and how to effectively manage interns.
The performance review is possibly every employee’s least favorite meeting. The stress is not one-sided; all parties involved in these discussions feel the pressure to be fair and reasonable so the employee learns about his or her strengths and areas that need improvement. Employee Reviews can help you and/or your Human Resources staff prepare for employee performance evaluations and meetings and bring them to a satisfying closure.
Employees’ use of company cars and/or trucks can present some issues, not the least of which is liability from an accident. Injuries to the employee and damage to the vehicle are serious matters on their own, but determining who and or what caused the accident and who pays can lead to protracted legal challenges. Avoiding Potential Liability from Employees’ Use of Company Vehicles discusses the potential liabilities that could result when an accident involving a company-owned vehicle occurs and how to minimize them.
If you could use a comprehensive guide to help you organize a human resources program and policies, the MCAA Guide to Human Resources covers the issues all the issues from the welcoming a new employee, benefits management, vacation and other leave policies, internet usage, travel reimbursements, smoking, substance abuse and more.
Looking for Another Management Methods Bulletin?
You can find them on our Management Methods Bulletins page. There, you’ll find the bulletins listed by category with links to help you get what you need quickly.
Or, find them in the Resource Center, where you can use the blue Refine Your Search bar to pinpoint exactly what you’re looking for.


Productivity is often measured by the speed at which we tackle our to-do lists. Real productivity, however, comes from thinking differently—managing how we identify goals, construct teams, direct our focus and make decisions.
Charles Duhigg is the bestselling author of The Power of Habit: Why We Do What We Do in Life and Business, which explores the science of habit formation, and Smarter Faster Better: The Secrets of Being Productive in Life and Business. He is a Pulitzer prize-winning investigative reporter for The New York Times for his series of articles focused on Apple, “The iEconomy.”





