Since they implemented ServiceTrade software in 2021, Western Allied Mechanical’s service department has been able to cut their quote delivery time in half and send invoices three times faster, while also providing clients a better overall experience with more visibility. ServiceTrade allowed Western Allied to streamline their operations and improve thecustomer experience while sticking with their existing accounting software and processes. In this Q&A, Western AlliedVice President Jeremy Goodland talks about how the company has been improving operations, customer experience, and sales since implementing ServiceTrade.
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