UA TRAINING COURSE: Residential Plumbing Service

July 28, 2020

The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.

Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.

August 26, 2020 from 10:00am – 12 PM EST 

https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044

There is no pre-registration for this course. Attendance is limited to 300 people
and will be  on a first come, first serve basis. 

VIEW PROGRAM BROCHURE

Related Articles
MSCA is proud to recognize Erik Miles, EMCOR Services Nevada, Josh Reith, Warwick Mechanical Group and Debbie Sells, American Combustion Service as heroes in our industry and awardees of the 2020 MSCA Extraordinary Everyday Hero.…
MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.…
Because of shelter-in-place and stay-at-home orders around the world during the COVID-19 pandemic, many buildings have been sitting empty for months. Those vacancies mean fixtures and drains are being used infrequently, if at all, which could lead to severe problems. Academic researchers and Jay R. Smith Mfg. Co. offer expert advice and solutions. MCAA thanks Jay R. Smith Mfg. Co.® for being an MCAA major sponsor.…
Over 450 attendees tuned in this week for MSCA’s Sales Reboot virtual program, Strategies for Navigating Change and Elevating Performance in the New Economy. Presenter Seth Mattison, internationally renowned author and expert on workforce trends and business performance, helped attendees understand how to better prepare for a world they will not recognize. …

Develop rockstar employees with @tyfoomtraining's simple mobile training platform. Through December 2020, MCAA members receive a 10% discount for a two-year subscription. Learn more today at http://ow.ly/DthG50C4cMX

Don't miss the inaugural episode of MCAA’s Sponsor Spotlight series on Friday, Oct 30 at 2pm Eastern, with Tim Brink, MCAA CEO and Bill Hughes, Executive Vice President, End User Solutions for @MilwaukeeTool and Chair of the Manufacturer/Supplier Council. http://ow.ly/5E4r50C4czn

Shelter-in-place and stay-at-home orders during the COVID-19 pandemic have left many buildings empty for months. Infrequently used fixtures and drains could lead to severe problems. Academic researchers and @jrsmithmfgco offer expert advice and solutions.

http://ow.ly/dCml50C0R57

Load More...