Service leaders may lack clear, data‑backed insight into whether their operations, pricing, staffing, and technology choices are competitive—causing missed revenue, weaker margins, and inefficient growth decisions. The MSCA 2025 Benchmark Survey provides valuable insight into key performance indicators (KPIs), business practices, sales, and trends across the mechanical service industry. This is one of the most powerful tools available to see how your company compares, identify growth opportunities, and guide future planning. It’s just one of MCAA’s educational resources that are free to MCAA members as a benefit of membership.
Based on input from over 300 member companies, the survey report includes:
- Industry-wide data on sales, field, and office performance metrics
- Comparative results by company size
- Emerging trends shaping mechanical service operations
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