What’s New

MSCA Sales Institute is the first and only focused training program specific to service sales in the HVACR industry. Sales Leadership Symposium is on January 29-30 and and Sales Basecamp is on February 5-6, 2018 so sign up now!

MCAA 18 Convention Registration is Now Open!

You are invited to join the MCAA family at our annual convention, this coming March 25-29 at the beautiful JW Marriott Hill Country resort in San Antonio, Texas. Online registration is now open through our MCAA18 website at www.mcaaconvention.org. You can view the entire planning guide online and download a pdf from the website, and your printed copy is in the mail!

Many thanks to all who attended and made MSCA CONNECT 2017 the best attended and the most successful MSCA conference to date. To those who were unable to attend this year, here’s a peek at what you missed and a good snapshot of what’s to come for MSCA CONNECT 2018.

Staying on top of your company’s finances can be challenging, especially during periods of economic volatility. With that in mind, MCAA’s Management Methods Committee produced bulletins that address the most critical accounting and financial issues facing your business.

MCAA’s Ladder Safety Training Video will show your workers how to inspect, transport, set up and use ladders safely. Accompanying materials are also available to assist you in highlighting key training points, documenting worker training and confirming that workers understand the training concepts.

One of the highlights of MSCA CONNECT 2017 was the appointment of Jaimi Lomas as the first female chairman of the MSCA Board of Managers.

This is a great time of year to evaluate your company’s fleet safety program. Doing so can help you ensure that the program is effectively protecting affected workers and that your company is benefiting from the most current safe work practices and technologies. 

MSCA and Convoy of Hope Video Highlights at the Palm Beach County Food Bank in Boca Raton, Florida. With HOPE anything is POSSIBLE.

MCAA’s Radio Frequency Radiation Exposure and Protection Safety Training Video will teach your mechanical service technicians how to identify sources of RF radiation and protect themselves from overexposure. Accompanying materials are also available to assist you in highlighting key training points, documenting worker training and confirming that workers understand the training concepts.

MSCA and Convoy of Hope in the News! With HOPE anything is POSSIBLE.

Last Chance to Register for MCAA’s Technology Conference

Don’t miss your chance to attend the MCAA Tech Conference, the best place to learn about the latest tools and processes shaping the industry.

Announcing the winners of MSCA’s Social Media Survey! Congrats to the 10 winners who won – just for completing the one minute Social Media Survey! Many thanks to all who responded to the survey for your valuable feedback!

Click and CONNECT with DATELINE, MSCA’s monthly newsletter! What you need to know to catch up on the latest news and information and all things – MSCA. See you all in Boca Raton, FL for the MSCA CONNECT 2017 Education Conference in October!

Small ideas can make a big difference to your company. The MCAA Technology Conference is an event that doesn’t just provide a few small takeaways, but a wealth of ideas that can be applied across your business. Technology is providing so many new tools, processes and software that even the most established contractors are having a hard time keeping up. The MCAA Tech Conference is your crash course on the latest tech trends in the industry and how other contractors are taking advantage of them.

MCAA student chapter members have been challenged to plan a project involving the renovation of the mechanical systems of a Brazilian restaurant in mid-town New York City—Fogo De Chao Steakhouse. The project, which was provided by Arista Air Conditioning Corporation, was announced during MCAA’s GreatFutures Forum in Indianapolis. Members of MCAA’s Career Development Committee will review the teams’ proposals and select the “final four” to present their proposals at the MCAA 2018 convention in San Antonio in March.

The UA/MCAA Labor Relations Conference will be held at The Mirage in Las Vegas, November 14-15. The theme of this year’s Labor Relations Conference will be “Highlighting Best Practices.” Want to join us? It’s still not too late to make your hotel reservation.

Do you want to control your workday clock, improve time management for yourself, your team and your organization? Then you won’t want to miss Jason Sturgeon’s time management education session on October 18 at MSCA CONNECT 2017!

If you missed Plumbing Service 101, Cash is King, no worries! It is now available in both MSCA’s Resource Center and in Archived Webinars. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Are you attending the MSCA CONNECT 2017 Education Conference? If so, you can now sign up for the Roundtable Peer Group Forums you would like to attend at the conference! Sign up for your Peer Group Forum choices today before your session is full and no longer available!

We, at MSCA want to extend our heartfelt thoughts, prayers and support to all those affected by Hurricane Harvey including members, MCA affiliated chapters, suppliers, local unions and friends. We hope that all our friends at the Sales Institute, University of Houston, Houston, Texas are safe and sound.

Now that we have most of 2017 in the rear view mirror and are looking forward to 2018, what do we know and how will this information affect the mechanical service industry? You won’t want to miss Dr. Kuehl’s informative education session on October 17 at MSCA CONNECT 2017!

Dr. Rao, a highly rated MCAA ALI presenter and Babson Executive programs instructor, shares how embracing innovation will enable us to implement new technologies into areas of our business for sustainability, stability and growth. Don’t miss Dr. Rao’s education session on October 17 at MSCA CONNECT 2017!

MSCA recently released an electronic version of its newly revised Safety Manual for Mechanical Service Technicians. It is now available in print. The manual includes substantive revisions to sections on CPR, choking, OSHA, arc flash and electrical shock protection, and refrigerants, and new sections on hexavalent chromium, manganese, noise and zinc.

The MCAA and the UA have teamed up to provide additional financial relief to 357 field and office employees of our South Texas members who were victimized by Hurricane Harvey. Each employee is receiving a $500 relief check, with half coming from the MCAA Disaster Relief Fund and half from the UA’s Charitable Trust. This is in addition to the $1,000 relief check each employee already received from MCAA’s Disaster Relief Fund. Here’s the reaction of one of CFI Mechanical’s employees: “Chuck, once again I am floored by the generosity of others. Today I received a second check for disaster aide from the MCAA along with the UA Charitable Trust. Together with their members, they raised more to assist flood victims. This will help while waiting for the insurance company to decide what might or might not be covered. I have never been more proud to be a plumber for a union contractor that is so active in MCAA. Thank you again for your generosity!”

Congratulations to everyone at MCAA member West Chester Mechanical of Aston, Pennsylvania for being named Plumbing & Mechanical’s 2017 Mechanical Contractor of the Year!

MCAA 2017 Tech Conference includes focus on service. The conference is to be held November 8-10, 2017 at the JW Marriott in Austin, Texas.
 
Tech Conference

Values-based companies are built for growth and have employees who manage and motivate themselves. Robert Richman shares stories of the strength of the core values at Zappos.com then shares the science behind why they work so well. Don’t miss Robert’s education session on October 17 at MSCA CONNECT 2017!

Learn to embrace your complainers and turn negative, impossible situations into positive, possible solutions! Don’t miss Jay Baer’s Education Session, Hug Your Haters at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

Get your staff invested in your business decision making! Don’t miss Julie Williamson’s Education Session, Bringing The Possible to Life: Influencing Decisions Across Your Business at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

Most in the HVAC industry know all about the commissioning process but a new resurgence of retrocommissioning is making a comeback in the HVACR industry. Thom Brazel and Dick Starr, both former MSCA Chairman of the Board of Managers, are featured in a recent article about retrocommissioning in The News.

Egan Company installed the MobileTech solution from KEY2ACT, slashing billing time and eliminating time-consuming paperwork. Chris Yelle, Egan’s service operations manager, estimated that Egan will see its return on investment (ROI) within 18 months of implementing MobileTech, which connects field staff to the back office, providing instant access to the information and enabling both sides to easily manage service calls and appointments.

Click and CONNECT with DATELINE, MSCA’s monthly newsletter! What you need to know to catch up on the latest news and information and all things – MSCA. Don’t forget to register for MSCA CONNECT 2017 Education Conference to be held in Boca Raton, FL, October 15-18!

This week’s Speaker Highlight is UA’s Mark McManus! He will speak on October 16th at our Opening Celebration at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017 in Boca Raton, FL.

With their new Jonas Construction Software, Harrell-Fish Inc. (HFI) is now able to turn around billings about five days quicker, improving their cash flow in the process. They have also reduced their payroll processing time from about four hours a month spread out across three employees to about an hour only with Jonas.

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.

This week’s Highlight is our One-Day Optional Bonus Program, Managing Your People Profits, on Sunday, October 15th from 7:30 am to 3:00 pm at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

Members have access to a full-featured digital version of our Membership Directory & Buyer’s Guide. This online version enhances the look and feel of our printed directory with digital-only benefits.

Knowing when to service or replace aging plumbing equipment is critical to maintaining a clean, operational commercial restroom. Like regularly changing the oil in your car, consistent preventive maintenance helps avoid critical, costlier repairs down the road.

Come learn about the latest HVACR and plumbing products and services on Supplier Partnership Day at our Exhibitor’s Display on October 16, 2017. The MSCA CONNECT 2017 Education Conference will be held October 15-18, 2017 in Boca Raton, FL at the Boca Raton Resort and Club!

If you missed Plumbing Service 101, Finding and Developing Great Plumbing Techs, no worries! It is now available in both MSCA’s Resource Center and in Archived Webinars. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Have you registered your crucial service dispatchers for MSCA Dispatchers Professional Development Training Program, September 18-19, 2017, in Dallas, TX? This class is almost SOLD OUT so register now to ensure that your service dispatchers are well-prepared to effectively perform their role!

Don’t miss Emmy-nominated Actor, Voice Actor, Accomplished Screenwriter, Director, Producer and Author — John Ratzenberger who will speak at October 18th’s Closing Session at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

This week’s conference highlight is Tech Demos! Come join us at the registration area for demonstrations and display of all things Tech from October 16-18, 2017 at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

This week’s Sneak Peek is Mick Ebeling, Founder of Not Impossible Labs, who is scheduled to speak on October 17th’s General Session at MSCA CONNECT 2017 Education Conference, to be held October 15-18, 2017.

For the eighth consecutive year, MSCA and Convoy of Hope will work together to assist a local charitable organization, this year in Boca Raton at the Palm Beach County Food Bank, during MSCA 2017 Education Conference to be held this October 15-18. We need your help in reaching our minimum donation goal of $50,000 to assist Convoy’s Children’s Feeding Initiatives.

Click and CONNECT with DATELINE, MSCA’s monthly newsletter! What you need to know to catch up on the latest news and information and all things – MSCA.

A Sneak Peak at the MSCA CONNECT 2017 Education Conference Opening Session with guest speaker Vinh Giang who will demonstrate how your beliefs dictate your actions and in order to achieve “The Possible,” you must first break down what you think is impossible.

In this third Plumbing Service 101 webinar series, Finding and Developing Great Plumbing Service Technicians, you will learn about the important traits to look for in your recruiting efforts and the skills needed for success.

MSCA CONNECT 2017 Education Conference, to be held October 15-18, is four days packed with networking, interaction and engagement! The conference theme for 2017 is “The Possible”!

Click and CONNECT with DATELINE, MSCA’s monthly newsletter! What you need to know to catch up on the latest news and information and all things – MSCA.

If you missed the February or April Plumbing Service 101 webinars, you can access them in both MSCA’s Resource Center and in Archived Webinars. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Distracted driving is a growing concern, especially for mechanical construction and service employers. Fortunately, MCAA and its long-time partner in safety CNA have produced resources that will help you address this concern in your own companies.

Mechanical Service Contractors of America is pleased to announce its much anticipated Plumbing Service 101 webinar series and workbooks! Each webinar and workbook module will focus on a key facet of operating a successful plumbing service business. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Last Sales Basecamp course offered for 2017! Register for MSCA Sales Basecamp for your new or entry-level service sales staff. The program will be held May 1-2 in Philadelphia, PA.

MSCA releases a Field Service Software Report to help members evaluate, understand and select service software. The report is the fourth in the MCAA Technology Research Series developed by JBKnowledge.

Click and CONNECT with DATELINE, MSCA’s monthly newsletter! What you need to know catch up on the latest news and information and all things – MSCA.

On January 23rd, President Trump held a White House meeting with UA General President Mark McManus and other leaders of the Building Trades. On January 24th, President Trump signed Executive Orders to advance the construction of the Keystone XL and Dakota Access Pipelines.

New HVACR chiller training courses are now being offered by the United Association Training Department in conjunction with Carrier Corporation and Johnson Controls through the 2017 Regional Training System. These courses will be taught by authorized factory instructors, incorporating manufacturer specific curriculum, and have limited availability. Admittance into each course is subject to registration policies by each participating manufacturer.

MSCA’s Service Managers Training Program is now open for registration. This popular program will be held March 27 – 30, 2017 in Baltimore, MD.

MSCA 2016 Conference inspired all that attended with amazing speakers, big news, great camaraderie, an awesome exhibitor display and even fireworks!

For the seventh consecutive year, MSCA and Convoy of Hope work together to assist a local charitable organization in Phoenix during the recent MSCA conference thanks to our volunteers and donations from our members.

MSCA announces a new era! MSCA CONNECT is now your go-to resource to build connections and valuable relationships within all facets of the service industry.

MCAA has released the 2016-2017 edition of its Tool and Equipment Rental Guide. The guide puts the latest comprehensive cost recovery information for commonly used tools and equipment at your fingertips. The guide is free as a member benefit.

If you are considering hiring an intern for this summer and you haven’t yet lined up candidates, go to MCAA’s career website, MCAAGreatFutures.org. Over 200 resumes of well-qualified students from across the U.S. and Canada are posted and they’re eager to work for a mechanical, mechanical service or plumbing contractor to learn the business.

MCAA has just made available its Safety Bulletin with information about the Occupational Safety & Health Administration’s (OSHA) revised recordkeeping rule to Improve Tracking of Workplace Injuries and Illnesses. The revised rule requires affected employers to electronically submit, annually, specified occupational injury and illness information directly to the agency. The bulletin provides information on key

James Benham presented the results of an MCAA – JBK Labs research comparative analysis of 3D scanning technology in the first of a multi-part webinar series on construction technology on April 7, 2016.

The OSHA standards courses listed on our website are now available online at a 20% discount, as a benefit of MCAA/MSCA membership. MCAA teamed up with ClickSafety to provide these top quality online courses. Learn More

The revised rule now allows service technicians to perform their tasks without fall prevention or protection systems, but only under specified conditions.

The Mechanical Contracting Education & Research Foundation (MCERF) is again making available Student Internship Grants to all MCAA members who hire college students majoring in a discipline related to mechanical contracting. The grants are for $1,000, and MCAA members are eligible to apply for up to two grants during 2017.

EPA makes changes to the National Recycling and Emissions Reduction Program regarding the handling, use and sale of ozone depleting substances.

An MSCA original – Sales Masters is the only service sales program available in our industry that is mechanical service industry specific. Sales Masters is now open for registration. Limited spaces available so don’t miss out and sign up today!

MSCA’s Insights into Field Service Software webinar is now available for viewing in your own time. You can access it in both MSCA’s Resource Center and in Archived Webinars. Webinars and workbooks are free to MSCA/MCAA members.

If you missed the February webinar of Plumbing Service 101, Plumbing Service Business Basics, it is now available in both MSCA’s Resource Center and in Archived Webinars. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

For a Limited Time Only – you can enroll in the highly regarded MSCA Sales Masters Training Program without taking the prerequisite Sales Leadership Symposium.

Register for the MSCA Sales Basecamp for new or entry-level sales personnel. Classes fill up fast! The program will be held May 1-2 in Philadelphia, PA.