Althoff Industries credits their switch to ServiceTitan software with an improvement in customer service that contributed to an increase from $8.5 million in revenue in 2021 to $11.4 million in 2022. Althoff went live with the software in July 2021 after spending decades on a server-based customer relationship management system. It was such a momentous occasion for Blake Wiltshire, director of residential services at Althoff, that an empty bottle of champagne sits on his shelf to commemorate the moment.
Looking for More Smart Solutions?
Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.
Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.
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Looking for the latest from @procoretech and Conex Bänninger (IBP GROUP LLC)? Find it in MCAA’s Virtual Trade Show!
https://ow.ly/4lGv50PSanB
Until now, handwashing has taken place within the confines of the restroom. @sloan_valve demonstrates how handwashing Is moving beyond the restroom. >> https://ow.ly/MH0U50PS1a2
Thank you for attending the 2023 GreatFutures Forum in Milwaukee! Can’t wait to see you in Seattle in 2024!
Congrats to the champs of the GFF23 Trivia, California State University, Chico! As thee winners, the student team will select a charity to receive a $500 donation.
To celebrate MCAA’s 20 Years of Safety Excellence, MCAA is offering monthly safety kits to benefit our contractors and the mechanical industry workers they support. This month’s kit focuses on confined spaces. Get your copy today!
https://ow.ly/kOc350PM7le
