Enhancing Customer Experience and Repair Reliability

May 6, 2024

Crockett Facilities Services uses XOi to improve customers’ experience, which translates into more confidence in Crockett’s recommendations and repairs. XOi also provides Crockett’s technicians with easy access to a knowledge database, repair manuals, and expert guidance, so they can make well-informed decisions, and repairs are done right the first time. Happy customers and efficient, effective technicians help Crockett be more productive.

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Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.

Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.

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