Join us on Supplier Partnership Day at Our Exhibitor’s Display at the MSCA CONNECT 2017 Education Conference!

Learn about the latest HVACR and plumbing products and services on Supplier Partnership Day. The Exhibitor’s Display is your opportunity to meet with the industry’s key suppliers one-on-one to discuss your company’s needs in addition to other informal events offered throughout the conference. The exhibit hall will be open in the morning for a display, in the afternoon for a display during lunch, and in the early evening for Happy Hour from 4:00 pm to 5:00 pm.
You must be registered for MSCA 2017 to attend the Exhibitor’s Display on Supplier Partnership Day on Monday, October 16th, so sign-up today using the button below.

Register Here

MSCA 2017 Conference Schedule

MSCA’s Plumbing Service 101 – Finding and Developing Great Plumbing Techs Webinar Now Available!

If you missed Plumbing Service 101, Module 3 – Finding and Developing Great Plumbing Techs, don’t worry, you can now access the webinar in both MSCA’s Resource Center and in Archived Webinars.

This third webinar in the MSCA original series, Plumbing Service 101, Finding and Developing Great Plumbing Service Technicians, provides an overview of where and how to find talented individuals and how best to train them. You will learn about the important traits to look for in your recruiting efforts and the skills needed for success.

In this webinar, Tom Bigley, UA Director of Plumbing Services, shares relevant information on UA Plumbing Service Training Programs.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

 

Enhance Your Service Dispatcher’s Performance!

As the first point of contact for your customers, service dispatchers are vital to your business. To ensure these crucial team members are well-prepared to effectively perform their role, register them for the MSCA Dispatchers Professional Development Training Program, September 18-19, 2017, in Dallas, TX.

New and experienced dispatchers will gain valuable insights and understanding about their importance to your business and its current and future success. This class usually SELLS OUT quickly so sign up today!

Download brochure and register now

John Ratzenberger Wants to Make America Skilled Again at MSCA CONNECT 2017 Education Conference!

Emmy-nominated Actor, Voice Actor, Accomplished Screenwriter, Director, Producer and Author, John Ratzenberger to speak at closing session at MSCA CONNECT 2017 Education Conference!

John Ratzenberger is best known for playing mail carrier Cliff Clavin on Cheers and as the only actor to voice a character in every Pixar movie including Hamm in Toy Story and Mack in Cars.

But it’s a little known fact that prior to his acting career, John worked as a house framer, archery instructor, deck hand on a fishing boat and even helped build the stage at Woodstock. He knows firsthand the value of learning a trade and has worked tireless for the past 20 years to support the skilled workers who are the foundation of our economy.

He produced and starred in the Travel Channel series John Ratzenberger’s Made in America, wrote a book about his travels to American manufacturers, testified to both the House and Senate on the need for skills training in schools, and continues to not only call out the shortage of skilled workers that threatens our country as a whole, but champion the honor, work ethic and contributions of the American tradesman.

John Ratzenberger wants to make America skilled again!

Hear John talking about his session at our conference below:

For additional information, click on the buttons below:

MSCA 2017 Conference Speakers

MSCA 2017 Conference Website

 

New to MSCA CONNECT 2017 Education Conference – Tech Demos!

New this year, Tech Demos! 
Come join us at the registration area for demonstrations and display of all things Tech – XO Eyes, HoloLens, and the latest from the UA training department to include HVACR Virtual System Troubleshooting using “game -play”, 3D Virtual Crane Simulator and 360 Video HVACR Scenario using Oculus Rift and YouTube mobile app.

You won’t want to miss the new, once thought impossible but now possible – tech innovations that are certain to take your company to the next level of success! Tech Demos will be featured October 16-18 from 8:00 am to 12:00 noon!

You must be registered for MSCA CONNECT 2017 to see our Tech Demos display, so sign-up today using the button below.

Register Here

MSCA 2017 Conference Schedule

MSCA CONNECT 2017 Education Conference’s Speaker Spotlight!

Producer, author, entrepreneur and philanthropist Mick Ebeling will grace the stage at the General Session on October 17th to share his mission to provide “Technology for the Sake of Humanity.”

Ebeling founded Not Impossible Labs, a multiple award-winning social innovation lab and production company, on the premise that nothing is impossible. His mantra of commit, then figure it out allows him to convene a disparate team of hackers, doers, makers and thinkers to create devices that better the world by bringing accessibility for all. The company’s first project was the development of the award-winning ocular tracking device, the EyeWriter, which enables individuals with paralysis to communicate and create art using only the movement of their eyes.

Ebeling will also participate in the presentation of the 4th annual MSCA Everyday Hero Award. This has become a highly anticipated feature of the conference where one special peer will be recognized for his or her selfless contributions to the community.

For additional information, click on the buttons below:

MSCA 2017 Conference Speakers

MSCA 2017 Conference Website

MSCA 2017 Everyday Hero Award Info

MSCA and Convoy of Hope Partner Again to Bring Hope in Boca Raton!

This year, prior to the commencement of MSCA 2017 Education Conference in Boca Raton, FL, MSCA and Convoy of Hope will partner once again to deliver a tractor trailer full of much needed supplies to the Palm Beach County Food Bank. MSCA Board members and other volunteers will help unload tens of thousands of pounds of goods, valued at over $40,000. MSCA volunteers will then assist with performing various needed tasks and activities at the food bank.

For more information, please click on the button below.

CLICK HERE

Take a look at last year’s turnout:

At our MSCA 2017 Education Conference, spouses and other volunteers will also pack approximately 75,000 meals and over 15,000 pounds of rice or beans which will be shipped to Convoy of Hope’s Children’s Feeding Programs worldwide. We look forward to working again with a hardworking group of volunteers at our “Do Good – Feel Great” Packing Party on October 17, 2017.

MSCA CONNECT 2017 Opens with “The Possible!”

Using psychology and illusion to make others see and think differently is Vinh Giang’s mission in business and life. He has devoted himself to understanding the ways in which we are fooled by illusions and by the tricks we play on ourselves. Hearing Vinh will open your mind to new possibilities, as he takes you on an unforgettable journey through stories, remarkable insights into human psychology, business and the wonderful art of illusion. Vinh is one of several guests highlighting this year’s conference program.

Don’t miss out on the opportunity to discover the connections that will take you and your team to reach “The Possible” and to a higher level of success. You must be registered for MSCA 2017 to attend this event, so sign-up today using the button below.

MSCA 2017 Conference Website

A Sneak Peek at Vinh’s Session Below:

MSCA’s Popular Plumbing Service 101, Third Webinar is June 13th and Registration is Now Open!

This third webinar in the MSCA original series, Plumbing Service 101, Finding and Developing Great Plumbing Service Technicians, will provide an overview of where and how to find talented individuals and how best to train them. During this webinar you will learn about the important traits to look for in your recruiting efforts and the skills needed for success.

It’s our pleasure to announce that for this webinar, Tom Bigley, UA Director of Plumbing Services, will be sharing relevant information on UA Plumbing Service Training Programs.

The webinar is scheduled for June 13 at 1:00 pm EDT, sign up today!

REGISTER HERE

MSCA CONNECT 2017 Education Conference Registration Now Open!

Join us for the 32nd MSCA CONNECT 2017 Education Conference at the Boca Raton Resort & Club in Boca Raton, FL from October 15-18, 2017. In a business still very much about people, technology has impacted the way we communicate, the way we decide, and the way we serve. As business people, we’re learning to open our minds to the unpredictable; as leaders we’re learning to anticipate the unforeseeable; as contractors we’re learning to apply all that once seemed impossible. This is our frontier, where we engage, network and collaborate to discover the possibilities of making the impossible, possible!

MSCA 2017 Conference Website

Now Access MSCA’s Plumbing Service 101 Webinars

If you missed the February and April Plumbing Service 101 webinars, no worries, you can now access the first and second modules of Plumbing Service 101 in both MSCA’s Resource Center and in Archived Webinars.

The first program module, Plumbing Service Business Basics, provides you with essential information on the value of adding plumbing services to your product offerings.

Plumbing Service Markets, the second module, will provide you with essential information on identifying and creating your specific niche market, growing your plumbing service client base and differentiating your company from your competitors.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

It’s Not Too Early to Reserve Your Room for the 2017 UA/MCAA Labor Relations Conference

The UA/MCAA Labor Relations Conference will be held at The Mirage in Las Vegas, November 14-15, 2017. The conference theme is “Highlighting Best Practices.” This will be a very positive and forward-looking event. There will be substantial UA attendance as the UA is holding a Business Managers Meeting in conjunction with the Labor Relations Conference. It will be great, therefore, to have robust attendance from MCA affiliated associations. To encourage maximum attendance there will be NO registration fee.

To reserve your room at The Mirage:

Reserve Online

To reserve by telephone:

Call: 800-627-6667
Reference code: SUAM1117

Room rates begin at $180.00/night and must be booked no later than Friday, October 20, 2017.

Registration for the conference will open in August. The conference will begin with a reception the evening of Tuesday, November 14. The conference program will be all day on Wednesday, November 15. That evening MCA local associations and UA local union attendees are encouraged to hold joint dinners. MCAA participants should, therefore, not plan on departing before the morning of November 16.

For more information, contact John McNerney.

Nominate “Your Hero” for the MSCA Everyday Hero Award – Deadline is June 26th!

Don’t miss the opportunity to celebrate and recognize an employee or peer who is making a difference in the lives of others and in your community. MSCA will announce and honor the winning nominee on October 17th during the General Session of the MSCA Connect 2017 Education Conference in Boca Raton, FL. The deadline for submissions is June 26, 2017, so nominate someone you know from an MSCA member company today! Click on the link below to download the nomination form.

NOMINATION FORM

Distracted Driving Prevention Resources

Distracted driving in the construction industry is a growing concern, especially for construction employers. Traffic fatalities increased by 6% in 2016, and 27% of crashes involve drivers talking and/or texting on cell phones. The risk of crashing  when engaged in visual-manual sub-tasks is three times that of non-distracted drivers. Fortunately, MCAA and it’s long-time partner in safety CNA have produced resources that will help you address the concern in your own companies. These resources include a recently revised CNA bulletin on Limiting Driver Distractions, MCAA’s Distracted Driving Reduction and Prevention Guide, MCAA’s Safety Bulletin on Distracted Driving, and MCAA’s worker safety training video on Workplace Distractions.

 

 

MSCA Introduces Plumbing Service 101 Webinar Series and Workbooks

Mechanical Service Contractors of America is pleased to announce its much anticipated Plumbing Service 101 webinar series and workbooks!

Each webinar and workbook module will focus on a key facet of operating a successful plumbing service business. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

The first program module, Plumbing Service Business Basics, is scheduled for February 28th at 1:00 pm EST and will provide you with essential information on the value of adding plumbing services to your product offerings. Three successful plumbing service contractors will discuss the opportunities and decision factors to consider when thinking about plumbing service for your company. They will also review the initial resource and investment requirements needed before delving into this venture.

Registration is now open for this exciting, new webinar series so register below today. Prior to the webinar, make sure to download the Plumbing Service Business Basics Workbook available as a free download to MCAA/MSCA members.

Register for Feb. 28th webinar here

Download workbook here

MSCA’s Sales Basecamp Accelerates Performance

Do members on your service sales team need a refresher course? Have you recently added new staff to your sales team? If your answer is yes, register them now for the upcoming MSCA Sales Basecamp course, May 1-2 to be held in Philadelphia, PA.

This is the last MSCA Sales Basecamp course of 2017. This popular 2 – day program will provide the skills needed to build long-term customer relationships, efficiently and effectively prospect for results, understand the MSCA Sales Cycle, prepare for that first critical meeting and handle objections professionally during the proposal presentation.

Click below for details or to register your sales team members.

Details & Brochure

MSCA Releases Field Service Software Report

MSCA announces the release of the Field Service Software Report, fourth in the MCAA Technology Research Series, as developed by JBKnowledge. This report analyzes the current state of service software deployment and helps demystify the process for evaluating and implementing service software in an organization.

The report is based on data collected through a technology survey of MSCA members undertaken earlier this year. James Benham, president of JBKnowledge discussed the report results at a special session during the MSCA annual educational conference held in Scottsdale, AZ. The report explains features and functions members should expect to find in service software and evaluates currently available service software.

Members can download their free copy of the MSCA Field Service Software Report here.