Organization: MSCA

Get Precise, Consistent Joints with Laser Welding

Many types of welding have been proven performers for a long time. Welding is, at its core, simply a way of joining two materials. While there are other ways to join metal (e.g., riveting, brazing, or soldering), welding has become the method of choice for its availability, high performance, and high strength. NIBCO INC. highlights the benefits of laser welding, including strength and efficiency. NIBCO INC. is an MCAA major sponsor.

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Looking for More Smart Solutions?

Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.

Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.

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Beyond the Classroom Video Series: The Power of Networking

In this month’s Beyond the Classroom video, hear about the power of networking from former Wentworth Institute of Technology student, Nolan Rochler. 

Nolan is now a Project Engineer at J.C. Higgins and credits his learning and growth in the industry to those he had met at networking events through his student chapter. Upon graduating, he found this network to be quite useful. “You have people who are there to help you. They help you find endless opportunities. By coming to these events, you are able to build such a strong network and basically go anywhere,” Nolan shared. 

Participating in MCAA’s Annual Student Chapter Competition was also an invaluable experience for Nolan. He says really learning, understanding and dissecting a real-life project, is unlike any other learning process. Nolan reminds current students to take these learning and networking opportunities and “make it whatever you want to make it.” People in this industry welcome you in, respect you, and give you the opportunity to learn and grow. Use them to help set you up for success–Nolan certainly has!

Upcoming Beyond the Classroom videos will continue to showcase opportunities available to MCAA student chapter members and MCAA members alike who choose careers in the mechanical industry.

MCA of Eastern Missouri Partners on New Diversity Initiative

The MCA of Eastern Missouri (MCA-EMO) has partnered with UA Plumbers and Pipefitters Local 562 and the Plumbing Industry Council (PIC) for CHAMPIONS, an innovative program designed to expand membership diversity in the city of St. Louis while also strengthening the Local 562 workforce.

The first class of CHAMPIONS, an acronym for Creating Hometown Advantages through Minority Participation in Our Neighborhood, recently completed an initial six weeks of intensive classroom training and technical introduction to the trades. Classes were held at Local 562’s new state-of-the-art training facility in Earth City, MO.

As part of the program, the 14 students committed to a multi-faceted course curriculum and engaged in weekly mentorship and evaluation sessions. By completing the requirements, the graduates were guaranteed a full year of employment with a CHAMPIONS Initiative contractor.

MCAA members Corrigan Company; Haberberger, Inc.; icon Mechanical; Integrated Facility Services; Murphy Company; and Charles E. Jarrell Contracting Company are among those that have committed to hiring the graduates. During their year with the contractors, graduates will continue their training as pre-Apprentices in the field, while fulfilling program requirements related to mentorship and performance evaluation.

“The CHAMPIONS pilot program was carefully designed and implemented in the best interest of the participants and our hiring contractors’ long-term success. The ongoing collaboration with our labor partners, and everyone involved, is unprecedented.”
said Kristy Stephens, MCA-EMO executive director.

Steve Faust, business development and diversity coordinator for icon Mechanical, worked with Local 562, MCA-EMO and PIC to help develop the new program. “As we looked ahead at our industry’s work in the city of St. Louis over the next few years, we realized that we needed a continuing and larger diverse workforce,” said Faust. “We examined other apprenticeship training programs ‘out there’ and tried to adopt best practices that would ensure that enough craftspersons would be trained and available. In addition to the soft-skills and hard-skills training, we are excited that each person has two mentors — a seasoned journeyman as well as Fred Searcy, director of minority recruitment for Local 562.”

The participants went through a rigorous competitive interview and application process. “The initial cohort demonstrated an outstanding commitment to program terms and to Local 562; and formally agreed to be fully engaged in all facets of the program,” said Carly Carmosino, program manager for MCA-EMO, who helped to design and deliver the CHAMPIONS professional development classes as enrichment to the technical training.

She noted that, “We collaborated with several area not-for-profits, Mission STL and Prosperity Connection, as well as the St. Louis Community College Workforce Solutions Group and Dale Carnegie to provide essential tools and advice to our mentors and program participants.” She added that, “We focused on developing the whole person, so that throughout the program, participants strengthened both their technical and soft-skills aptitude.”

Scenes from Graduation

CHAMPIONS graduate and elected class speaker Desiree Baldwin delivers a heartfelt message to the graduates and their families.
St. Louis County Executive Sam Page congratulates the CHAMPIONS for embarking on a new career.
Missouri Governor Mike Parson and Plumbers & Pipefitters Local Union 562 Business Manager John O’Mara look on as CHAMPIONS participant Malik Johnson accepts his graduation certificate and a hard hat from his new employers, icon Mechanical Business Development and Diversity Coordinator Steve Faust and President Jeff Rush. Jeff is also President of MCA-EMO.

Postler & Jaeckle Corporation Recognized for Safety Excellence

MCAA and CNA are pleased to announce that Postler & Jaeckle Corporation earned the association’s top safety award for 2019 in Size Category 4, 450,001 – 1 Million Work Hours. Postler & Jaeckle’s successful Service Specific Safety Committee set the company apart.

Recognizing that its long-standing safety committee could not adequately address both construction and service safety issues, Postler & Jaeckle established a service specific committee to fully understand and address service-specific safety issues. The new committee expands employee ownership of the safety program, with representatives from each service group location attending quarterly committee meetings. These meetings allow the group to collaboratively determine the most urgent service safety issues, prioritize them, and establish effective plans to address them. The initiative has been very successful and continues to help protect mechanical service technicians from workplace hazards.

The MCAA/CNA Safety Excellence Awards Program began in the 1990s when MCAA partnered with CNA Insurance. It is a fiercely competitive program in which only the best of the best compete for the awards.

Participants are required to describe their safety programs in detail, including how they achieved safety excellence and why they believe they deserve the award. The Safety Awards Selection Taskforce, which is led by CNA, carefully evaluates each submission looking for safety leadership, an advanced safety culture, effective leading indicators of safety performance, and innovative safety initiatives that helped the company achieve an exceptionally high degree of safety excellence.

MCAA and CNA congratulate Postler & Jaeckle Corporation for earning such a high degree of safety excellence in 2019.

Find the Latest from Uponor, Inc. and Appion Inc. in MCAA’s Virtual Trade Show

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.

Participating companies highlight and link to new products, product lines, services, solutions or web pages of particular interest. Here are just a few of the recent additions:

Uponor ProPEX Copper Press Adapter Installation

Uponor, Inc.
New Uponor ProPEX® Copper Press Adapters are the industry’s first PEX expansion to copper press transitions for ½” to 3″ sizes.

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Appion Inc.
A longtime leader in refrigerant recovery, the Appion G5Twin is more reliable than ever, and has received several significant internal design changes, plus an all new fan, resulting in huge performance increases (verified by UL to AHRI 740). Once again the fastest, lightest, most reliable recovery machine on the market.

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Need Something Else?

Find many more smart solutions in MCAA’s Virtual Trade Show!

Visit the Virtual Trade Show

Speaking of Smart Solutions

Visit the Smart Solutions Case Studies area of our website to learn how other mechanical contractors found their win-win with cost-saving and productivity-enhancing applications from members of MCAA’s Manufacturer/Supplier Council.

This section of our website also includes tips and ideas to help your company save money and enhance your productivity. Don’t miss it!

VISIT SMART SOLUTIONS

MCAA and the UA Led Development of Industry Consensus Standard on Pressure Testing Safety

MCAA, in conjunction with the UA, recently led the development of a new American National Standards Institute (ANSI) industry consensus standard on pressure testing safety. The new standard, ANSI/ASSP A10.35 Safety Requirements for Pressure Testing Steel and Copper Piping Systems, was published on October 16, 2020. The voluntary industry consensus standard is based largely on the MCAA Guide to Steel and Copper Piping System Pressure Testing Safety. The standard’s safety requirements address planning, procedures, checklists, and other items for both hydrostatic and pneumatic pressure testing on steel and copper piping systems.

PURCHASE THE ANSI/ASSP A10.35 STANDARD
DOWNLOAD THE MCAA GUIDE

P1 Group, Inc. Recognized for Safety Excellence

MCAA and CNA are pleased to announce that P1 Group, Inc. earned the association’s top safety award for 2019 in Size Category 5, More Than 1 Million Work Hours. P1’s successful “Why Not Zero” campaign set the company apart.

P1 presented employees with a single small goal: going accident free as a company one day at a time. Each morning started with the same small goal presented during a Daily Safety Checklist. The goal was further reinforced in safety training sessions and on employee T-shirts with the Why Not Zero logo.

The MCAA/CNA Safety Excellence Awards Program began in the 1990s when MCAA partnered with CNA Insurance. It is a fiercely competitive program in which only the best of the best compete for the awards.

Participants are required to describe their safety programs in detail, including how they achieved safety excellence and why they believe they deserve the award. The Safety Awards Selection Taskforce, which is led by CNA, carefully evaluates each submission looking for safety leadership, an advanced safety culture, effective leading indicators of safety performance, and innovative safety initiatives that helped the company achieve an exceptionally high degree of safety excellence.

MCAA and CNA congratulate P1 Group for earning such a high degree of safety excellence in 2019.

NIBCO Partners with Trimble to Enhance Customer Relationships

When NIBCO wanted to increase awareness of their products among new and existing customers, they partnered with Trimble to integrate NIBCO’s products and details into the Trimble database. The partnership also provides NIBCO with insights to help them better serve their customers. Both companies are MCAA members. NIBCO is an MCAA major sponsor and Trimble is a benefactor sponsor.

Building and Enhancing Customer Relationships

For NIBCO, the customer relationship is key, but identifying the right decision makers and connecting with them on a daily basis was a challenge. Because NIBCO sells through a distributor channel rather than directly to customers, the company needed ways to target specific customer bases in major markets, create demand for their products and add value by connecting with them on a regular basis.

According to David Lazear, National Commercial Manager at NIBCO, getting the company’s products in front of engineers and designers would increase the likelihood that contractors would select those products for their projects. “If an engineer specifies it, or a designer draws it, a contractor will buy it and a distributor will stock it,” he said.

Enter the Trimble Partnership

With the new partnership in place, Trimble integrated NIBCO’s products and details into its database, which can be accessed electronically in real-time, for up-to-date modeling information. NIBCO can now reach between 100 – 1000 (or more) detailers, fabricators, engineers and designers daily with their building product data found in Trimble MEP software.

About the Trimble Analytics solution, Lazear said, “It helps to know who is making decisions about the product; is it the detailer, is it the job site person, is it purchasing? I also like to understand which systems our individual products are going into, insights that help us create a better customer experience for our customers.”

Partnership Results in Benefits for NIBCO & its Customers

The ability to have up-to-date product content available from Trimble helps NIBCO with constructability in the field. Using Trimble, NIBCO is able to get its large portfolio of commercial and specified products in front of 1000s of end users, and the placement of its content within Trimble workflows also benefits customers by providing this information at their fingertips. The speed of connection and access to accurate information further enhances NIBCOs relationships with its customers.

“A majority of U.S. contractors use some type of Trimble product, which helps when NIBCO goes in to talk to them,” said Lazear. “The value for our customers is having pricing, dimensional information, cut sheet data and any product specific information they want on a vast array of products available through Trimble Trade Service. It helps us stay very tuned in to our customers’ needs.”

MCAA Members Featured in ACHR News

Bob Dills of Western Allied Mechanical and Julie Wolfington of Boland, both MCAA members who are active in MSCA, are featured in an ACHR News article. The article on current trends impacting HVACR contractors in the high performance building sector includes insights from manufacturer Emerson, also an MCAA member.

Webinar #30: Navigating the PPP Loan Forgiveness Process

As the 24-week period finishes up for many borrowers, the time is now to start putting together that application for loan forgiveness. Join Withum Paycheck Protection Program (PPP) leaders Daniel Mayo and Matthew Walsh as they discuss the application process and what your lenders will be looking for when applying for forgiveness.

Additional Resources:

Navigating the PPP Loan Forgiveness slides (PDF)
Questions for Withum? Contact Matthew Walsh

This webinar was recorded Tuesday, October 20, 2020.

Find the Latest from MILWAUKEE TOOL and Lochinvar, LLC in MCAA’s Virtual Trade Show

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.

Participating companies highlight and link to new products, product lines, services, solutions or web pages of particular interest. Here are just a few of the recent additions:

MILWAUKEE TOOL
MILWAUKEE® continues to drive layout innovation with the introduction of two laser solutions on the M12™ System and three Lasers powered by REDLITHIUM™ USB. M12™ Lasers deliver all-day run-time, best visibility*, and faster set-up. The USB Rechargeable solutions are designed to tackle frustrations with current alkaline-powered solutions, eliminating the dependency on disposable batteries. All of the MILWAUKEE® lasers are engineered with a focus on power, visibility, and set-up in order to increase productivity on the jobsite.

*When compared to 12V Multi-Plane Lasers With All Green Diodes or 12V Cross Line & Point Laser With All Green Diodes

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Lochinvar, LLC
The SHIELD™ commercial water heater features an advanced water heating system beautifully packaged for the smallest possible footprint. The SHIELD is available in ten models in standard and ASME construction.

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Need Something Else?

Find many more smart solutions in MCAA’s Virtual Trade Show!

Visit the Virtual Trade Show

Speaking of Smart Solutions

Visit the Smart Solutions Case Studies area of our website to learn how other mechanical contractors found their win-win with cost-saving and productivity-enhancing applications from members of MCAA’s Manufacturer/Supplier Council.

This section of our website also includes tips and ideas to help your company save money and enhance your productivity. Don’t miss it!

VISIT SMART SOLUTIONS

Protect Your Business from Risky Drivers

“Negligent entrustment” can stem from employees driving company-owned vehicles, their personal vehicles, or other vehicles on company business. Employers have a responsibility to know if an employee has something in his or her driving background that creates a risk to others. Negligent entrustment implies a company knew or should have known that it put an unsafe driver behind the wheel of a vehicle and allowed that employee to drive on behalf of the company. (CNA is an MCAA benefactor sponsor.)

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Looking for More Smart Solutions?

Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.

Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.

VISIT SMART SOLUTIONS

AB&I Celebrates Women in Industry

MCAA member AB&I Foundry is celebrating women in engineering, manufacturing, and the skilled trades with an iron woman character named “Rose.” The foundry, which has had a long history with their iron man character, felt it was time to feature a female character. The new Iron Woman pays tribute to the iconic Rosie the Riveter representing the women civilians who built the warplanes during the WWII effort.

“There is a huge gap in our historical narrative about women in the trades and that is quickly changing as they are starting to fill the void in skilled trades as many baby boomers retire out of industry. While women are stepping into these roles they are still underrepresented,” said Francesca Venezia Dunbar, Vice President of Group Marketing for McWane. “We hope that the new Iron Woman will pay tribute to the vast opportunities for women in industry.”

According to The Institute for Women’s Policy Research (IWPR), Between 2017 and 2018, the number of women working in construction trades increased by 17.6 percent, rising to well over a quarter of a million women (276,000), according to a recent analysis from IWPR. The American Society of Mechanical Engineers (ASME) shows that women make up about 47 percent of the overall workforce but are still underrepresented in science and engineering occupations. Only 14 percent of engineers are women. Despite these increases, women still only represent 10% of the construction workforce. According to the U.S. Department of Labor Statistics, jobs in the skilled trades are expected to grow by at least 11 percent by 2026, while three out of every four tradespeople are set to retire. This brings opportunity for women seeking employment in engineering, manufacturing and the skilled trades.

“The plumbing industry, as well as other industries, are chock full of women breaking barriers with their actions. At AB&I we celebrate those individual women who are pushing through to achieve greatness, no matter the obstacles or tasks,” said Shannon Hooper, National Sales Manager of AB&I Foundry. “I feel that Rose is an embodiment of the changes happening in the construction industry and the world. I look forward to seeing Rose and other women meet the future head on and all the great things they will accomplish.”

Sloan Products Deliver Hygienic Solutions for First ‘Post-COVID-19’ Office Building

Thanks to Sloan’s integrated lineup of touch-free commercial plumbing systems, Chicago’s new Fulton East office and retail building is the nation’s first office building designed specifically to address employee health, safety, and wellness in the post-COVID-19 environment.

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Looking for More Smart Solutions?

Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.

Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.

VISIT SMART SOLUTIONS

Find the Latest from Jay R. Smith Mfg. Co.® and MIFAB, Inc. in MCAA’s Virtual Trade Show

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.

Participating companies highlight and link to new products, product lines, services, solutions or web pages of particular interest. Here are just a few of the recent additions:

Jay R. Smith Mfg. Co.® a Member of Morris Group International
An air gap is a vertical break between the supply pipe and the receiving source to provide backflow protection into the potable water system. This is required by code to prevent contamination of the potable water system. Optional finishes are chrome-plated brass (-CP) and nickel-plated brass (-NP).

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MIFAB, Inc.
MIFAB’s revolutionary Quick Hub No Hub Couplings are now NSF approved! Quick Hub Couplings are much faster than traditional couplings, yet they are still held to the same high standards.

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Need Something Else?

Find many more smart solutions in MCAA’s Virtual Trade Show!

Visit the Virtual Trade Show

Speaking of Smart Solutions

Visit the Smart Solutions Case Studies area of our website to learn how other mechanical contractors found their win-win with cost-saving and productivity-enhancing applications from members of MCAA’s Manufacturer/Supplier Council.

This section of our website also includes tips and ideas to help your company save money and enhance your productivity. Don’t miss it!

VISIT SMART SOLUTIONS

Guy’s Mechanical Systems Saves Steps, Time with Viega’s Branch Connectors

Guy’s Mechanical Systems discovered that the Viega MegaPress Press-In Branch Connector saved them time by reducing the steps for installation in the process of remodeling a 20-story high-rise in downtown Pittsburgh. Renovating the aged building—constructed in 1902—into a hotel has been a complicated process, and Foreman Josh Mitchell said MegaPress has made it simpler. Viega is an MCAA benefactor sponsor.

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Looking for More Smart Solutions?

Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.

Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.

VISIT SMART SOLUTIONS

MCAA Welcomes Frank Wall as Executive Director, Operations

Frank Wall has joined the MCAA staff as the association’s Executive Director, Operations. Frank is no stranger to MCAA. He was the Executive Director of the Plumbing and Mechanical Contractors Association of Oregon for 12 years, followed by two years as the Executive Vice President of the M&SCA of Eastern Pennsylvania. During that time, he was also Chair of MCAA’s Association Executives Council. “I am personally excited to work with such a professional staff,” Frank said.

In his new role, Frank serves as Executive Director of the John R. Gentille Foundation (JRGF). He also focuses his attentions on MCAA’s National Education Initiative (NEI) and Management Methods Committee.

Frank’s extensive experience in leadership development will serve him well in another aspect of his job, handling the human resources function for MCAA.

Frank and his wife, Colleen, have two sons and are expecting their first grandchild in January.

Sloan Partners with Kansas State University To Sponsor Two Courses

Sloan, an MCAA member, has partnered with Kansas State University to sponsor two courses in the Department of Interior Architecture and Industrial Design (IAID). The sponsorship builds on Sloan’s relationship with the university, which is also home to an MCAA Student Chapter.

Partnership Provides Students with Studio, Research, and Design Experience Across Two Courses

Created to equip students with a background in product research, design, and development, the courses—an undergraduate class for third-year students and a masters-level class for fifth-year students—provide opportunities to learn and innovate the future of interior restroom design as students enter into the workforce.

“Having established this relationship in 2019 we have found this partnership to be mutually beneficial in combining our 100 years of expertise in the plumbing industry with K-State’s amazing creativity in design,” said Jim Allen, Sloan co-president and CEO. “One of my favorite times of year is when we visit K-State and get to interact with the students. I always leave energized and inspired by the students’ work and the potential of innovation in the plumbing industry.”

“At Sloan, we’re always looking to advance the future of the commercial restroom, and that innovation starts with the next generation of architects and designers,” said Gary Peterson, Sloan vice president of engineering and innovation. “We are proud to partner with Kansas State to provide its students with an outlet for creativity in design. In fact, one of our current interns is a graduate of the program.”

The undergraduate course sponsored by Sloan is IAID Product Design Studio III taught by Assistant Professor Dr. Mekin Elcioglu, a one-semester class focused on product semantics, design research, problem solving methodologies, conceptualization of ideas, and aesthetic sensibility based in design thinking and human-centered design. Students conduct an in-depth investigation and research an existing restroom product of their own choosing and use their research and analysis within a spectrum of affordable to desirable high-end design solutions to create their own design proposal. Students then design the product in an effort to improve what is currently on the market by solving consumer problems and addressing their needs.

The two-semester masters-level course (Product Design Research and Product Market Design), also taught by Dr. Elcioglu, focuses on market research trend analysis and ideation during the fall semester before moving on to design development in the spring term.

“We are proud of our relationship with Sloan. This partnership has afforded our students a real-world application of their education,” said IAID Department Head Nathan Howe. “The team that Sloan has put together to work with our students has made this experience challenging, educational, and nurturing as they develop into professionals. Our students have thrived in this environment. I am excited to see how Sloan and K-State can build upon the foundation we have already established.”

“Benefiting from both academia’s and industry’s experiences, the research and resources could give the young designers, engineers, and everyone who is involved in this collaboration, an upper hand in the development of new concepts and solutions; generating added-value in tackling the issues brought up by global challenges,” added Dr. Elcioglu. “We, the educators, and our industry partners are becoming more adaptable to the swiftly changing local and global needs and paradigms through these partnerships that demand healthier, safer, and innovative applications.

Adopting new ways of design thinking and integrating multiple disciplines through holistic and empowering design processes will be a crucial part of design education and hopefully set higher standards that will also benefit the industry.”

Due to the current COVID-19 pandemic, the most recent spring semester course for fifth-year students was held online. While students were unable to partake in hands-on prototyping, many of their product concepts are directly applicable to the post-COVID-19 commercial restroom environment.

Related Resource

Learn how Sloan’s integrated lineup of touch-free commercial plumbing systems are being used at Chicago’s new Fulton East office and retail building, the nation’s first office building designed specifically to address employee health, safety, and wellness in the post-COVID-19 environment.

Find the Latest from LaborChart and Hilti, Inc. in MCAA’s Virtual Trade Show

MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.

Participating companies highlight and link to new products, product lines, services, solutions or web pages of particular interest. Here are just a few of the recent additions:

LaborChart
LaborChart was built to simplify workforce management. We took the most common resource management solutions—spreadsheets, whiteboards and databases—and developed an all-in-one platform for contractors around the world.

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Hilti, Inc.
Gone are the days of sitting under the anchor point and rotating the threaded rod into place. Kwik Cast Connect (KCC) anchors are ideal for contractors installing pre-assembled hanger assemblies, allowing users to push the threaded rod into the anchor for quick and easy installation.

Learn More

Need Something Else?

Find many more smart solutions in MCAA’s Virtual Trade Show!

Visit the Virtual Trade Show

Speaking of Smart Solutions

Visit the Smart Solutions Case Studies area of our website to learn how other mechanical contractors found their win-win with cost-saving and productivity-enhancing applications from members of MCAA’s Manufacturer/Supplier Council.

This section of our website also includes tips and ideas to help your company save money and enhance your productivity. Don’t miss it!

VISIT SMART SOLUTIONS

3M™ PROTECTA® Rebel Self Retracting Lifelines – Pre-Use Inspections Required

A limited number of 3M™ PROTECTA® Rebel Self Retracting Lifelines produced between October 14, 2019 and February 25, 2020 may have a manufacturing issue. However, the issue can be easily detected through a pre-use inspection described in detail by 3M. If after carefully following 3M’s pre-use inspection instructions the SRLs are not working properly, take them out of service immediately, and contact the 3M customer service department at 1-800-328-61446 or by e-mail at 3musfpserviceaction@mmm.com.

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