Category: Service

MSCA’s Popular Plumbing Service 101, Third Webinar is June 13th and Registration is Now Open!

This third webinar in the MSCA original series, Plumbing Service 101, Finding and Developing Great Plumbing Service Technicians, will provide an overview of where and how to find talented individuals and how best to train them. During this webinar you will learn about the important traits to look for in your recruiting efforts and the skills needed for success.

It’s our pleasure to announce that for this webinar, Tom Bigley, UA Director of Plumbing Services, will be sharing relevant information on UA Plumbing Service Training Programs.

The webinar is scheduled for June 13 at 1:00 pm EDT, sign up today!

Now Access MSCA’s Plumbing Service 101 Webinars

If you missed the February and April Plumbing Service 101 webinars, no worries, you can now access the first and second modules of Plumbing Service 101 in both MSCA’s Resource Center and in Archived Webinars.

The first program module, Plumbing Service Business Basics, provides you with essential information on the value of adding plumbing services to your product offerings.

Plumbing Service Markets, the second module, will provide you with essential information on identifying and creating your specific niche market, growing your plumbing service client base and differentiating your company from your competitors.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

Now Available! MSCA’s Insights into Field Service Software Webinar

The Insights into Field Service Software webinar is now available to members for access. This webinar featured a discussion of the recent findings of the MSCA Field Service Software Report and its analysis of the current state of service software.

Technology expert Kelly Doyle with JBKnowledge helped participants gain a better understanding of how to identify and evaluate service software functionality — which provides the best fit for your company. MSCA past-chairman Scott Berger, Arista Air Conditioning, Long Island City, NY, facilitated the program.

The MSCA Field Service Software Report, part of the MCAA Construction Technology Research Series and the Insights into Field Service Software webinar are both available below.

Access here

MSCA’s Plumbing Service 101 Webinar Now Available

If you missed the February webinar of Plumbing Service 101, Plumbing Service Business Basics, don’t worry, you can now access the first module webinar of Plumbing Service 101 in both MSCA’s Resource Center and in Archived Webinars.

The first program module, Plumbing Service Business Basics, provides you with essential information on the value of adding plumbing services to your product offerings. Three successful plumbing service contractors discuss the opportunities and decision factors to consider when thinking about plumbing service for your company. They also review the initial resource and investment requirements needed before delving into this venture.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

The next webinar, Plumbing Service Markets, is scheduled for April 25, 2017 at 1:00 pm EDT.

MSCA Introduces Plumbing Service 101 Webinar Series and Workbooks

Mechanical Service Contractors of America is pleased to announce its much anticipated Plumbing Service 101 webinar series and workbooks!

Each webinar and workbook module will focus on a key facet of operating a successful plumbing service business. Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

The first program module, Plumbing Service Business Basics, is scheduled for February 28th at 1:00 pm EST and will provide you with essential information on the value of adding plumbing services to your product offerings. Three successful plumbing service contractors will discuss the opportunities and decision factors to consider when thinking about plumbing service for your company. They will also review the initial resource and investment requirements needed before delving into this venture.

Registration is now open for this exciting, new webinar series so register below today. Prior to the webinar, make sure to download the Plumbing Service Business Basics Workbook available as a free download to MCAA/MSCA members.

Download workbook here

HVACR Manufacturer Training Classes for 2017

New HVACR chiller training courses are now being offered by the United Association Training Department in conjunction with Carrier Corporation and Johnson Controls through the 2017 Regional Training System.

These courses will be taught by authorized factory instructors, incorporating manufacturer specific curriculum, and have limited availability. Admittance into each course is subject to registration policies by each participating manufacturer.

These classes are open to all UA technicians and are being offered at NO charge to attendees – registration fees will be covered by the International Training Fund (ITF). Employers will only be responsible for wages and all travel costs. Class size is limited and these classes fill up quickly. Priority is given to UA instructors. For additional information and to register for these classes, please contact your local UA training coordinator. If you have any questions, or need additional information, contact Richard Benkowski, UA Training Specialist at 412-525-0044 or richb@uanet.org.

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MSCA Releases Field Service Software Report

MSCA announces the release of the Field Service Software Report, fourth in the MCAA Technology Research Series, as developed by JBKnowledge. This report analyzes the current state of service software deployment and helps demystify the process for evaluating and implementing service software in an organization.

The report is based on data collected through a technology survey of MSCA members undertaken earlier this year. James Benham, president of JBKnowledge discussed the report results at a special session during the MSCA annual educational conference held in Scottsdale, AZ. The report explains features and functions members should expect to find in service software and evaluates currently available service software.

Members can download their free copy of the MSCA Field Service Software Report here.