Enhance Your Company’s Quality of Service With MCAA’s NEI Courses and Kevin Dougherty

November 9, 2022

MCAA’s National Education Initiative (NEI) Seminars bring our best programs to your local association or your company thanks to instructors like Kevin Dougherty, who uses his industry experience to provide tangible solutions to today’s problems in an easy-to-listen-to style.

Kevin has served as a foreman, journeyman, sales manager, project manager, operations manager, and corporate trainer for a multimillion-dollar mechanical contractor. He has also been a frequent speaker for MCAA, MSCA, the UA and other trade associations. Kevin’s ability to entertain audiences and hold their interest while getting his message across consistently makes him one of the industry’s top speaking and training talents.

He teaches those who attend the Service Training Series (STS) Seminars for Service about the fundamental principles of effective leadership and communication:

  • People Management
  • Sales and Marketing
  • Customer Service
  • Supervisory & People Management
  • Finances
  • Time Management
  • Communication
  • Cost and Pricing
  • Strategy
  • Planning

Like our other NEI instructors, Kevin brings his unique knowledge of the industry and teaching experience to his seminars. Providing top notch, accessible education for everyone in your organization is what the MCAA’s NEI is all about! Visit the NEI website for more information about these seminars and a full list of the NEI courses available to MCAA members.

Book your courses via the NEI website, then apply for a 20% rebate on the instructor fees, up to $5,000 per class.*

*This benefit is available only to MCAA members and local affiliates in good standing who book courses via the NEI website. Learn more about the rebate program here. Have questions or need personal assistance? Contact MCAA’s Frank Wall or call him at 301-990-2215.

Related Articles
Technology is changing every day, but the need to secure company data remains constant. MCAA’s Things and Must Do’s to Protect/Secure Your Company’s Data reviews the basic steps contractors should take to keep intruders out and company data secure. It’s just one of MCAA’s educational resources that are free to MCAA members as a benefit of membership.…
MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.…
Unanticipated price escalations in construction materials after the contract is executed have caused concern to owners and contractors. MCAA’s Recovery of Material Escalation Costs Arising From Steel and Aluminum Tariffs addresses the approaches contractors may assert to recover under fixed priced contracts for the price increases resulting from new tariffs on imported steel and aluminum. It’s just one of MCAA’s educational resources that are free to MCAA members as a benefit of membership.…
The Manufacturer/Supplier Training area of MCAA’s website connects our contractor members with training opportunities available from the members of MCAA’s Manufacturer/Supplier Council.…
Load More...