Althoff Industries credits their switch to ServiceTitan software with an improvement in customer service that contributed to an increase from $8.5 million in revenue in 2021 to $11.4 million in 2022. Althoff went live with the software in July 2021 after spending decades on a server-based customer relationship management system. It was such a momentous occasion for Blake Wiltshire, director of residential services at Althoff, that an empty bottle of champagne sits on his shelf to commemorate the moment.
Looking for More Smart Solutions?
Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.
Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.
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🚨 Join us for the NCPWB 2025 Technical Conference April 27-29 in Clearwater Beach, FL! Learn how good communication can improve welder continuity record keeping from Bob Derby of the United Association (UA).
👉 Register: https://mcaaevents.org/ncpwb-conference/
MCAA’s Field Leaders Conference is where field leaders realize their value.
Click the link to learn more about Mark Rogers's session, The Foreman’s Impact on Profitability, and about the May conference in Washington, DC.
https://ow.ly/K45850UOHK6
Electrocutions are one of the leading causes of death among the construction trades. MCAA's new Electrical Safety Video for the Mechanical Construction and Service Industry highlights how can you avoid becoming one of these statistics. Watch it today! >> https://ow.ly/3oSu50UOeJr
Looking for the latest from HGG Profiling Equipment, Inc. and Morris Group International? Find it in MCAA’s Virtual Trade Show! >> https://ow.ly/gLp250UOemn
