Althoff Industries credits their switch to ServiceTitan software with an improvement in customer service that contributed to an increase from $8.5 million in revenue in 2021 to $11.4 million in 2022. Althoff went live with the software in July 2021 after spending decades on a server-based customer relationship management system. It was such a momentous occasion for Blake Wiltshire, director of residential services at Althoff, that an empty bottle of champagne sits on his shelf to commemorate the moment.
Looking for More Smart Solutions?
Visit the Smart Solutions Case Studies area of our website! You’ll see how other mechanical contractors found their win-win with productivity-enhancing and cost-saving applications from members of MCAA’s Manufacturer/Supplier Council.
Plus, you’ll find tips and ideas on other ways you and your company can save money and enhance your productivity.
;
MCAA’s Field Leaders Conference is where field leaders realize their value.
Click the link to learn more about Chris Haslinger's session, Your Role in Growing Future Leadership, and about the June conference in Philadelphia, PA.
https://ow.ly/NLLS50RG9hM
Congratulations to the MCAA/CNA Safety Excellence Awards winners for 2023. Watch for highlights of each winner's outstanding safety performance in the coming weeks.
MCAA thanks @cna_insurance for their long-time partnership in safety.
https://ow.ly/ZaYk50RERKu
Looking for the latest from @CoolingIsBAC and @Sporlan? Find it in MCAA’s Virtual Trade Show! >> https://www.mcaa.org/?post_type=news&p=76722
The Severn Group leveraged the @Victaulic grooved copper system’s design flexibility and on-site fabrication capabilities to race ahead of schedule on a new multimillion-dollar casino & hotel. >> https://www.mcaa.org/smart_sol_article/racing-ahead-of-casino-schedule/
