The 2017 MSCA Service Managers Training Program is now open for registration. Scheduled for March 27 – 30, 2017 in Baltimore, MD, this intensive four-day class will provide service professionals with critical management and leadership skills to enhance their performance, provide added-value to their company and ensure their success. The program was developed with the service manager’s typical day-to-day problems in mind and will address key topics in financial management, communication, conflict resolution, leadership, coaching and motivation. Class size is limited and program sells out quickly so register today. To download a brochure and registration form click here.