Enhance Your Company’s Quality of Service with MCAA’s NEI Courses and Kevin Dougherty

July 7, 2022

MCAA’s National Education Initiative (NEI) Seminars bring our best programs to your local association or your company thanks to instructors like Kevin Dougherty, who uses his industry experience to provide tangible solutions to today’s problems in an easy-to-listen-to style.

Kevin has served as a foreman, journeyman, sales manager, project manager, operations manager, and corporate trainer for a multimillion-dollar mechanical contractor. He has also been a frequent speaker for MCAA, MSCA, the UA and other trade associations. Kevin’s ability to entertain audiences and hold their interest while getting his message across consistently makes him one of the industry’s top speaking and training talents.

He teaches those who attend the Service Training Series (STS) Seminars for Service about the fundamental principles of effective leadership and communication:

  • People Management
  • Sales and Marketing
  • Customer Service
  • Supervisory & People Management
  • Finances
  • Time Management
  • Communication
  • Cost and Pricing
  • Strategy
  • Planning

Like our other NEI instructors, Kevin brings his unique knowledge of the industry and teaching experience to his seminars. Providing top notch, accessible education for everyone in your organization is what the MCAA’s NEI is all about! Visit the NEI website for more information about these seminars and a full list of the NEI courses available to MCAA members.

Related Articles
The Manufacturer/Supplier Training area of MCAA’s website connects our contractor members with training opportunities available from the members of MCAA’s Manufacturer/Supplier Council.…
MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.…
Installing smart products like the SC Argus™ Pro suite from SLOAN (an MCAA24 benefactor) allows facility managers to monitor and maintain products remotely, saving time. These products also reduce water usage, improve sustainability, and contribute to a healthier, more hygienic restroom environment.…
New workers are often the most vulnerable to accidents and injuries. MCAA’s New Worker Safety & Health Resources assist contractors in providing training on how to identify common hazards in the mechanical industry, and how to protect themselves from those hazards. Topics covered include stop work authority, pre-task planning, PPE, working at heights, fall protection, fall prevention, power tool safety, hazard communication, housekeeping, and emergency procedures. These are just a few of MCAA’s educational resources that are free to MCAA members as a benefit of membership.…
Load More...