MSCA

Mechanical Service Contractors
of America


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MSCA Introduces the Sales Institute

MSCA is proud to introduce the Sales Institute, an MSCA University program -- the first and only focused training program specific to service sales in the HVACR industry. The Sales Institute has four phases that support all levels of service sales, from leaders of sales teams to entry-level employees and advanced-level personnel.

The Sales Institute will be officially announced at the MSCA 2014 Educational Conference in Huntington Beach, CA. Kicking off this new program will be the Sales Leadership Symposium, which is the first step to ensuring that sales staff have the training and skills needed to succeed.

Download the MSCA Sales Institute brochure to learn more. To register, visit the Sales Institute page.

 

The Path to Higher Margins Is Not Business as Usual: A 7-part webinar series highlighting best service practices

Based on the very successful one-day bonus program offered in 2013 prior to the MSCA conference, this series of webinars will reveal the secrets behind finding the path to higher margins, while providing insight and inspiration to take members’ product and services to the next level. Each presenter is a highly successful MSCA member contractor who will provide you with a wealth of road-tested tactics to drive business success and enhance margins. The seven programs cover the most critical business components to future-proof business success.

Next in the series:
Webinar #5 - September 10 - Labor Utilization: To Help you Compete

Webinar #6 - October 22 - Efficiency: Do it Better/Do it Smarter

Webinar #7 - December 3 - New Opportunities: Beyond Your Comfort Zone

To register for these webinars, click here!

Archived webinars:
Webinar #1 - January 29 - Leadership:It all Starts at the Top

Webinar #2 - February 26 - Customers: Your Most Prized Possessions

Webinar #3 - April 9 - Employees: It's All About Your People

Webinar #4 - May 21 - What Does it Really Cost?

 

Get the Basics from HVAC 101

MSCA's HVAC 101 workbook-and-webinar series gives non-trade personnel a better understanding of HVACR terms, basic systems and the visual tools they need for successful day-to-day interactions with customers and coworkers. Each of ten modules includes the most fundamental industry concepts, presented in a thorough real-world way that will help your workforce to better understand our business.

Each webinar is easily accessible and can be viewed from the HVAC 101 webpage. Participant workbooks for each session can be ordered separately at a cost of $10 each or $75 for the entire set (member rates).

 

MSCA and Convoy of Hope in Florida

Convoy of Hope

MSCA 2013 attendees delivered 75,000 lbs. of supplies and food to the Palm Beach County Food Bank and Boca Helping Hands.

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