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MSCA Pump & Motor Service, Fall 2025

MSCA is proud to partner with the EMCOR Training Center in Phoenix, AZ, to provide MSCA members with top-tier fundamental technical classes designed to strengthen their expertise in mechanical systems. The MSCA Pump & Motor Service class provides a comprehensive overview of centrifugal pumps, including their operation, common accessories, how to read and apply pump curves in the field, and how to select the right pump for various applications. We’ll also cover important topics such as cavitation, system troubleshooting, and effective pump selection. Additional topics include VFD operation, lead-lag vs. parallel pump configurations, mechanical seal limitations, and the fundamentals of ECM motors. On the system design side, we’ll explore pipe sizing and friction loss using the System Syzer, compare primary-secondary vs. primary-only piping schemes, and discuss key components like the fill valve, expansion tank, and air separator. In the hands-on portion of the course, technicians will gain practical experience with the disassembly, repair, and reassembly of various pump and motor configurations.

MSCA Pump & Motor Service is being held at the EMCOR Training Center, 3000 East Chambers St. 

TENTATIVE SCHEDULE
(SUBJECT TO CHANGE):

Monday, September 29

Arrivals at Leisure

Tuesday, September 30

6:30 a.m. Arrive at the EMCOR Training Center & Breakfast Provided
7:00 a.m. Instruction Begins
11:00 a.m. Lunch Provided
3:30 p.m. Class Ends
Dinner on Own (not provided)

Wednesday, October 1

6:30 a.m. Arrive at the EMCOR Training Center & Breakfast Provided
7:00 a.m. Instruction Begins
11:00 a.m. Lunch Provided
3:30 p.m. Class Ends
6:00 p.m. Group Dinner

Thursday, October 2

6:30 a.m. Arrive at the EMCOR Training Center & Breakfast Provided
7:00 a.m. Instruction Begins
11:00 a.m. Lunch Provided
3:30 p.m. Class Ends
Departures at Leisure

MSCA Service Managers Training Program, Fall 2025

Get the management and leadership skills you need to help your company succeed during this intensive four-day program. If you have advanced through the trades with little or no formal management training or you want to enhance your management skills to become a more effective leader, this course is for you. A variety of small group activities, assessment tools, and skills-building exercises will help you apply the skills you learn in class, preparing you to go back to the office ready to use what you’ve learned. Topics will include financial management, communications, coaching, managing conflict, motivating employees and more.

MSCA Service Managers is being held at the EMCOR Training Center, 3000 East Chambers St. 

TENTATIVE SCHEDULE
(SUBJECT TO CHANGE):

Sunday, September 28

Arrivals at Leisure

Monday, September 29

6:30 a.m. Breakfast at Hyatt Place Phoenix
7:15 a.m. Transportation Departs for the EMCOR Training Center
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
4:30 p.m. Class Ends & Transportation Departs for the Hyatt Place Phoenix
6:00 p.m. Welcome Reception

Tuesday, September 30

6:30 a.m. Breakfast at Hyatt Place Phoenix
7:15 a.m. Transportation Departs for the EMCOR Training Center
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
4:30 p.m. Class Ends & Transportation Departs for the Hyatt Place Phoenix
Dinner on Own (not provided)

Wednesday, October 1

6:30 a.m. Breakfast at Hyatt Place Phoenix
7:15 a.m. Transportation Departs for the EMCOR Training Center
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
4:30 p.m. Class Ends & Transportation Departs for the Hyatt Place Phoenix
6:00 p.m. Group Dinner

Thursday, October 2

6:30 a.m. Breakfast at Hyatt Place Phoenix
7:15 a.m. Transportation Departs for the EMCOR Training Center (bring your luggage!)
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
12:00 p.m. Class Ends & Transportation Provided to Phoenix International Airport/Hyatt Place Phoenix
Departures at Leisure

 

MSCA Dispatcher Training Program, Fall 2025

This two-day program will provide dispatchers with all the skills they need to improve job performance dramatically. Custom-designed especially for MSCA members, this program goes beyond traditional technical training to cover such critical dispatcher skills as leading technicians rather than letting technicians lead them, becoming the service manager’s partner, prioritizing customer emergencies, evaluating technician abilities, and managing their careers in dispatching. After attending this program, dispatchers will be able to improve their job performance by learning how to: identify the service life cycle and the critical contact points that impact service success; recognize the importance of the dispatcher’s job and its impact on the organization’s profitability; communicate effectively with technicians and customers; and use good decision-making approaches for optimum priority setting and effective resource allocation.

TENTATIVE SCHEDULE
(SUBJECT TO CHANGE):

Wednesday, October 1

Arrivals at Leisure

Thursday, October 2

7:00 a.m. Depart for MCA of Western Washington (5-minute walk)
7:15 a.m. Arrive & Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
5:00 p.m. Class Ends & Depart for Hyatt Regency Seattle (5-minute walk)
6:00 p.m. Dinner

Friday, October 3

7:00 a.m. Depart for MCA of Western Washington (5-minute walk)
7:15 a.m. Arrive & Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
2:00 p.m. Class Ends & Depart for Hyatt Regency Seattle (5-minute walk)
Departures at Leisure

MSCA Sales Basecamp, Fall 2025

Sales Basecamp is where it begins for entry-level service sales personnel. In this competitive and uncertain business landscape, the rules of sales and customer engagement have changed. This two-day program will prepare this recent hire with relevant skills for time management and confidently selling HVACR services. Closing the deal is demystified with this course.

Topics include:

  • Building trust with potential customers and dimensions for building relationships
  • Successfully maneuvering through the prospecting process and accurately profiling customers
  • Avoiding traps in proposal development, and effectively linking features with needs

*Prerequisites:

  • For those new to the industry, completing MSCA’s HVAC 101 online course is a must! This will catch you up on HVACR basics and increase your sales strengths!
  • Completion of your company’s onboarding activities so that you understand your company’s value proposition and core competencies will set you up for success in bringing your new sales skills back to the office.
  • REQUIRED Virtual Introduction to the class scheduled for Wednesday, September 10 at 1:00 p.m. EST – The link will be provided after registration is complete.

TENTATIVE SCHEDULE
(SUBJECT TO CHANGE):

Wednesday, October 1

Arrivals at Leisure

Thursday, October 2

7:00 a.m. Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
5:00 p.m. Class Ends
6:00 p.m. Dinner

Friday, October 3

7:00 a.m. Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
2:00 p.m. Class Ends
Departures at Leisure

 

MSCA Field Supervisors, Fall 2025

MSCA’s  Field Supervisors is focused training designed specifically for improving the performance of service field supervisors. Using proven methods, this program will advance skills in leadership, coaching, planning, time management, communication, and motivational techniques, all of which will give the field supervisor an edge and the confidence to deal with the workplace challenges of today.

TENTATIVE SCHEDULE
(SUBJECT TO CHANGE):

Wednesday, October 1

Arrivals at Leisure

Thursday, October 2

7:00 a.m. Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
5:00 p.m. Class Ends
6:00 p.m. Dinner

Friday, October 3

7:00 a.m. Breakfast
8:00 a.m. Instruction Begins
12:00 p.m. Lunch Provided
2:00 p.m. Class Ends
Departures at Leisure

Foundations of Field Leadership Course 10

WHAT IS IT?

  • A new online program for new or aspiring field leaders.
  • An 8-week course made up of live lectures, short assignments, quizzes, and video segments.
  • An overview of concepts and practices essential to running a successful mechanical jobsite.

WHO SHOULD ATTEND?

  • Field leaders who have relatively little (0-2 years) experience running work.
  • Anyone who has been identified as a potential future field leader.
  • Journeyworkers and apprentices interested in becoming field leaders.

WHAT DO PARTICIPANTS NEED TO ENROLL IN THIS PROGRAM?

  • The support of their MCAA contractor.
  • The consent of their direct supervisor to step away from their work area for 90 minutes each week to participate in the live online lecture.
  • An additional hour per week for completing weekly course requirements (assignments & quizzes).
  • Access to a laptop or tablet and a stable internet connection fast enough to allow for video streaming.
  • An email address to receive course information and reminders; a web browser to access the online course portal; and a Zoom account to join the lectures.
  • A desire to learn and an interest in field leadership!

HOW WAS THIS PROGRAM DEVELOPED?

  • The FFL is taught by senior field leaders with extensive experience running mechanical jobs.
  • The curriculum is built from the input of 42 mechanical field leaders from MCAA member companies across the country. The topics covered in this course were identified by these 42 experts as being the most important things for new field leaders to learn.
  • Each lecture is a combination of best practices, lessons learned, and tips and tricks.
  • Upon completion of all course requirements (weekly lecture attendance, video assignments, and quizzes), participants will receive an MCAA Foundations of Field Leadership diploma.

CURRICULUM OVERVIEW BY TOPIC

  • The Field Leader’s Role
  • Productivity & Goal Setting
  • Documentation & Communication
  • Planning & Scheduling
  • Relationships
  • Safety & Compliance
  • Technology As A Tool
  • Leadership

WHAT DO OUR RECENT GRADUATES HAVE TO SAY ABOUT THEIR FFL EXPERIENCE?

About the course overall:

  • “This program gave me confidence by letting me by letting me know someone above saw my work ethic and thought I could become a leader. Also helping me take steps to become a good one.”
  • “Very informative on the basics of field leadership. And the tips on how to be a good leader.”
  • “I really enjoyed everything about it.”

About the instructors:

  • “I liked the [instructors] because they gave a lot of great stories/examples to better understand the material.”
  • “It was nice to hear from people who know the trade and have been in our situations.”
  • “I liked the personal stories they would tell that were relatable; making the information stick easier.”

About the course content:

  • “The class was very informative and provided plenty of information I could use to help myself in the future.”
  • “I enjoyed the pointers followed with examples to help paint the picture for me to understand the topic.”
  • “Informative and easy to understand.”

PARTICIPATION REQUIREMENTS

  • Show up on time to lecture and attend all eight lectures in the program.
    • We understand that due to the nature of jobsite work, participants may not be able to make it to all 8 live lectures. Participants may watch lecture recordings of up to two of the eight lectures, provided they attend a minimum of 6 live lectures.
  • Watch a weekly video clip and answer a few short questions about it.
  • Participate in lectures, including the polls and short-answer chat questions during class.
  • Complete all eight weekly quizzes by their deadlines.
  • On-time completion of all requirements is required for participants to receive an FFL Diploma.

2025 COURSE DATES & TIME COMMITMENTS

  • An FFL course is 8 weeks long. Lectures take place once a week, always on the same day of the week.
  • Lectures are 90-minutes long.
    • This includes 15 minutes for participants to put down their tools, leave their worksite, and log in via their laptop/tablet in a quiet place. Lecture begins 15min. after the hour.

Daikin Rebel Applied Units and Micro Tech 4 Controls Service and Troubleshooting

This class is a 2-day online and 2-day in person training course for Daikin Rebel Applied Units and Micro Tech 4 controls service and troubleshooting. The online training needs to be completed prior to the start of the in-person class to receive credit.

Upon successful completion of the Micro Tech 4 Service & Troubleshooting course, students will be able to:

  • Recognize the different access levels
  • Navigate to the Daikin Applied website and locate and save the appropriate resource based on product need
  • Use the features of a PDF document to change the zoom level, conduct a search, save and print on laptop and phone
  • Explain key terminology associated with the MicroTech 4 controller and applicable units
  • Identify the sequence of operating states for a unit and describe the activity that occurs during each state

Upon successful completion of the Rebel Applied Service & Troubleshooting course, students will be able to:

  • Navigate & modify adjustment settings and parameters in MicroTech® 4 controller and operate to satisfy engineering specifications.
  • Utilize electrical meters, wiring diagrams, and MT 4 controller for unit diagnostics and troubleshooting.
  • Set-up and operation for Daikin Rebel gas, electric, and hot-water heat
  • Prepare and report accurate commissioning data on Daikin Warranty Registration Form
  • Perform proper preventative maintenance per the Daikin Operations Manual

Trane Legacy Intellipak 20-130 Tons

This course focuses on operation, start-up and maintenance of 20 to 130 ton IntelliPak I and 90 to 162 ton IntelliPak II rooftop units. Proper service techniques will be discussed to include correct maintenance procedures and intervals. Factory recommended installation and start-up procedures will also be discussed. Attendees will be able to start-up, operate and program unit control microprocessors, as well as understand control logic and check-out procedures with unit diagnostics.

Hands-On Training with a Live Fire Equipment!
Instructor: Zach Roberson of Trane
7:00am-3:30pm, Lunch Provided

Upon completion of this course, participants should be able to:

  • Discuss rooftop unit functions using IntelliPak terminology.
  • Demonstrate circuit board level troubleshooting by using an Intellipak wiring diagram.
  • Discuss configuration and setup of a unit using an Intellipak Human Interface.
  • Demonstrate the proper setup procedure for cooling and heating.
  • Discuss and demonstrate pressure transducer troubleshooting.
  • Describe the basic IntelliPak sequences of operation.
  • Describe scroll compressor construction and operation.
  • Diagnose and troubleshoot IntelliPak binary and analog inputs and outputs.
  • Test and verify modulating dehumidification.

Field Leaders Conference, September 2027

MCAA’s Field Leaders Conference is where field leaders realize their importance and value as professionals and members of the management team. Conference attendees will learn: to view themselves as professionals, the importance of the bottom line, why customer relationships matter, how to establish tangible goals, how they can work “smarter”, what it means to be a great foreman, and so much more.

Field Leaders Conference, September 2026

MCAA’s Field Leaders Conference is where field leaders realize their importance and value as professionals and members of the management team. Conference attendees will learn: to view themselves as professionals, the importance of the bottom line, why customer relationships matter, how to establish tangible goals, how they can work “smarter”, what it means to be a great foreman, and so much more.

Trane Symbio 700 2-Day Training

The Precedent and Voyager with Symbio 700 program provides the technical knowledge and skills required to start- up, service and troubleshoot Precedent units with Symbio 700 controls and is intended to familiarize technicians with the new Precedent with Symbio 700 controls rooftop unit. This course will cover new product information with an emphasis on the Symbio 700 control platform.

Course Objectives:

  • Sequence of operation
  • Diagnose and troubleshoot
  • Wiring schematics
  • Verify and adjust airflow
  • 700 control platform
  • Symbio mobile app
  • Staged and modulating heat
  • Economizer control

This course is intended for new Precedent units with Symbio 700 controls. This course does not cover legacy Precedent with Reliatel controls. Instructor Zach Roberson of Trane.

1-Day LG VRF Installation Class

VRF Installation Essentials

The manufacturers guidelines for installing the piping and wiring systems connected to the indoor and outdoor LG Multi V air conditioning equipment.

LG Multi V 5 and V S

  • Classroom presentation
  • Discussion
  • Demonstrations
  • Activities
  • Students should have an advanced technical knowledge of commercial a/c, heat pump, and applied systems
  • Certificate provided upon successful completion of the test

LGHVAC.com

  • Equipment installation manuals
  • General reference material
  • Technical support
  • Installation
  • Tools
  • Safety

Field Leaders Conference, April 2026

MCAA’s Field Leaders Conference is where field leaders realize their importance and value as professionals and members of the management team. Conference attendees will learn: to view themselves as professionals, the importance of the bottom line, why customer relationships matter, how to establish tangible goals, how they can work “smarter”, what it means to be a great foreman, and so much more.

Gen-Tech 3-Day Generator Training

Course Curriculum

Day 1 (7:00 a.m. – 3:30 p.m.)

Discussion on Safety/Arc Flash Prevention
Basic Electricity
AC vs. DC Power, Circuit Types, Magnetism
Break for Lunch
Prime Movers – Diesel and Gaseous
Fuel Systems – Diesel, Natural Gas and Propane
Frequency – Electronic Isochronous vs. Mechanical Droop Governors

Day 2 (7:00 a.m. – 3:30 p.m.)

Review of Previous Day’s Information
Generator Controls
Generator Protective Devices and Safeties
Generator Sizing/Motor Starting
Break for Lunch
Fundamentals of Voltage Regulation
Power Factor and the Effect of Various Load Types
Load Banking Fundamentals

Day 3 (7:00 a.m. – 3:30 p.m.)

Review of Previous Day’s Information
Transfer Switches
Paralleling Generators
Generator Operation and Logic
Break for Lunch
Switchgear and the Importance of Switchgear Controls
Paralleling to Utility
Controlling Air-Fuel Ratio and Emissions
Engine, Generator and Fuel Maintenance

If interested, contact Brad Tisdale at bct@ua449.com.

PIPM Class 33, April-July 2025, Wednesday Afternoons

What Is It?

  • An online program, intended to be a precursor to the MCAA’s Institute for Project Management, overseen by the same committee that manages the IPM and AIPM.
  • A 12-week curriculum, taught as a series of 90-minute classes, covering topics fundamental to project management at an introductory level.

Who Should Attend?

  • Individuals on the project management track, who have relatively little (0-3 years) experience.
  • This includes:
    • Assistant Project Managers
    • Project Engineers
    • Recent college graduates
    • Employees transitioning from field to office, or from estimating to project management

Course Structure

  • Pre-IPM is designed and taught by 6 experienced contractors and professional instructors who have first-hand understanding of the challenges facing project managers, and the skills required to meet those challenges.
  • Each session is a combination of lecture and Q&A, ensuring that students are involved in a dynamic learning experience.
  • Participants will complete weekly quizzes and homework assignments, demonstrating what they have learned.
  • Upon completion of all course requirements (lectures, quizzes, and homework), students will receive MCAA Pre-IPM certification.

Curriculum Overview by Topic

  • Understanding The Project Manager’s Role
  • Planning: The Key to Successful Projects
  • The Project Manager’s Impact on Productivity
  • Knowing Your Costs, Catching Problems Early, and Getting Paid
  • Documentation: Why Great Projects Need Great Records
  • Project Scheduling: The Importance of Having a Clear Game Plan
  • Relationships Are Everything: Understanding Yourself and Managing Others
  • Being A Professional: Problem-Solving and Issue Resolution
  • Change Orders 101: Identification, Importance, and Management
  • Time Management & Personal Efficiency
  • Leadership at All Levels: Your Ability to Influence Others
  • Project Completion: Starting Strong and Finishing Stronger

How Will This Benefit My Workforce?

  • The Pre-IPM curriculum is designed to build participants’ understanding of key components of mechanical project management.
  • Pre-IPM will improve participants’ efficiency, management skills, and ability to adapt to change. Practical application is a core focus, and participants will walk away from each session with new ideas and skills to apply to their jobs.

Participation Requirements

  • Students must attend all 12 lectures. Lectures will not be recorded.
  • Students must complete all quizzes and submit all homework assignments by their respective deadlines to be eligible for Pre-IPM certification.
  • Students must be able to participate on a computer (not a tablet or phone), with audio and video capability and a reliable high-speed internet connection that allows video streaming. Each student must be signed in on their own computer, and must be prepared to come onscreen and ask/respond to questions.

2025 Course Information

  • All 2025 courses begin the week of April 28th and conclude the week of July 28th.
  • Classes will take place 2:30pm-4pm EDT (11:30am-1pm PDT).
  • There are no classes the weeks of May 26th or June 30th, due to holidays.
  • Participants much attend all sessions to be eligible for certification

Registration & Waitlist Information

  • If you have any questions or issues with registration (including payment), email events@mcaa.org
  • Tuition is payable online during registration. Refunds will not be issued after the first day of class, nor for partial completion of the program.
  • When the 2025 classes are filled, we will maintain a waitlist in case of cancellations. If you would like to add yourself or someone from your company to the waitlist, please complete and submit the form below.
  • If we receive a cancellation, waitlist requests will be processed in the order in which they are received.
  • You will only be notified if we receive a cancellation in a class that you have indicated you are able to attend (please select all that apply in the waitlist form).

PIPM Class 32, April-July 2025, Wednesday Mornings

The PIPM is designed to provide a strong foundation in mechanical project management education. This program is delivered online, with weekly 90-minute sessions on topics fundamental to successful project management that are applicable regardless of company size. Our team of contractor-instructors provide an introductory education on everything from planning to scheduling; from cost control to time management. Lectures are live, never recorded, and students are regularly called upon to come onscreen and contribute. Lessons learned in class are reenforced through quizzes and homework assignments.

Classes will take place 11:00am-12:30pm EDT (8:00am-9:30am PDT).

PIPM Class 31, April-July 2025, Afternoons

The PIPM is designed to provide a strong foundation in mechanical project management education. This program is delivered online, with weekly 90-minute sessions on topics fundamental to successful project management that are applicable regardless of company size. Our team of contractor-instructors provide an introductory education on everything from planning to scheduling; from cost control to time management. Lectures are live, never recorded, and students are regularly called upon to come onscreen and contribute. Lessons learned in class are reenforced through quizzes and homework assignments.

Classes will take place 2:30pm-4pm EDT (11:30am-1pm PDT).

Foundations of Field Leadership Course 9

WHAT IS IT?

  • A new online program for new or aspiring field leaders.
  • An 8-week course made up of live lectures, short assignments, quizzes, and video segments.
  • An overview of concepts and practices essential to running a successful mechanical jobsite.

WHO SHOULD ATTEND?

  • Field leaders who have relatively little (0-2 years) experience running work.
  • Anyone who has been identified as a potential future field leader.
  • Journeyworkers and apprentices interested in becoming field leaders.

WHAT DO PARTICIPANTS NEED TO ENROLL IN THIS PROGRAM?

  • The support of their MCAA contractor.
  • The consent of their direct supervisor to step away from their work area for 90 minutes each week to participate in the live online lecture.
  • An additional hour per week for completing weekly course requirements (assignments & quizzes).
  • Access to a laptop or tablet and a stable internet connection fast enough to allow for video streaming.
  • An email address to receive course information and reminders; a web browser to access the online course portal; and a Zoom account to join the lectures.
  • A desire to learn and an interest in field leadership!

HOW WAS THIS PROGRAM DEVELOPED?

  • The FFL is taught by senior field leaders with extensive experience running mechanical jobs.
  • The curriculum is built from the input of 42 mechanical field leaders from MCAA member companies across the country. The topics covered in this course were identified by these 42 experts as being the most important things for new field leaders to learn.
  • Each lecture is a combination of best practices, lessons learned, and tips and tricks.
  • Upon completion of all course requirements (weekly lecture attendance, video assignments, and quizzes), participants will receive an MCAA Foundations of Field Leadership diploma.

CURRICULUM OVERVIEW BY TOPIC

  • The Field Leader’s Role
  • Productivity & Goal Setting
  • Documentation & Communication
  • Planning & Scheduling
  • Relationships
  • Safety & Compliance
  • Technology As A Tool
  • Leadership

WHAT DO OUR RECENT GRADUATES HAVE TO SAY ABOUT THEIR FFL EXPERIENCE?

About the course overall:

  • “This program gave me confidence by letting me by letting me know someone above saw my work ethic and thought I could become a leader. Also helping me take steps to become a good one.”
  • “Very informative on the basics of field leadership. And the tips on how to be a good leader.”
  • “I really enjoyed everything about it.”

About the instructors:

  • “I liked the [instructors] because they gave a lot of great stories/examples to better understand the material.”
  • “It was nice to hear from people who know the trade and have been in our situations.”
  • “I liked the personal stories they would tell that were relatable; making the information stick easier.”

About the course content:

  • “The class was very informative and provided plenty of information I could use to help myself in the future.”
  • “I enjoyed the pointers followed with examples to help paint the picture for me to understand the topic.”
  • “Informative and easy to understand.”

PARTICIPATION REQUIREMENTS

  • Show up on time to lecture and attend all eight lectures in the program.
    • We understand that due to the nature of jobsite work, participants may not be able to make it to all 8 live lectures. Participants may watch lecture recordings of up to two of the eight lectures, provided they attend a minimum of 6 live lectures.
  • Watch a weekly video clip and answer a few short questions about it.
  • Participate in lectures, including the polls and short-answer chat questions during class.
  • Complete all eight weekly quizzes by their deadlines.
  • On-time completion of all requirements is required for participants to receive an FFL Diploma.

2025 COURSE DATES & TIME COMMITMENTS

  • An FFL course is 8 weeks long. Lectures take place once a week, always on the same day of the week.
  • Lectures are 90-minutes long.
    • This includes 15 minutes for participants to put down their tools, leave their worksite, and log in via their laptop/tablet in a quiet place. Lecture begins 15min. after the hour.