Enhance Your Company’s Quality of Service with MCAA’s NEI Courses and Kevin Dougherty

MCAA’s National Education Initiative (NEI) Seminars bring our best programs to your local association or your company thanks to instructors like Kevin Dougherty, who uses his industry experience to provide tangible solutions to today’s problems in an easy-to-listen-to style.

Kevin has served as a foreman, journeyman, sales manager, project manager, operations manager, and corporate trainer for a multimillion-dollar mechanical contractor. He has also been a frequent speaker for MCAA, MSCA, the UA and other trade associations. Kevin’s ability to entertain audiences and hold their interest while getting his message across consistently makes him one of the industry’s top speaking and training talents.

He teaches those who attend the Service Training Series (STS) Seminars for Service about the fundamental principles of effective leadership and communication:

• People Management
• Sales and Marketing
• Customer Service
• Supervisory & People Management
• Finances
• Time Management
• Communication
• Cost and Pricing
• Strategy
• Planning

Like our other NEI instructors, Kevin brings his unique knowledge of the industry and teaching experience to his seminars. Providing top notch, accessible education for everyone in your organization is what the MCAA’s NEI is all about! Visit the NEI website for more information about these seminars and a full list of the NEI courses available to MCAA members.