Organization: MCAA

Field Leaders Conference

MCAA’s newest training opportunity is our highly-rated Field Leaders Conference. Don’t miss this chance to give your project supervisors the chance to learn some new skills that could make the difference on your jobs!

The conference will be held September 28-30 in Los Angeles, CA. Participants will acquire skills needed to be business and results-oriented managers focused on growing your company’s profits and brand.

Your employees will learn how to communicate and plan more effectively and be proactive jobsite leaders. Learn more by downloading our brochure above and then register your company’s field leaders online or by completing our registration form.

MSCA Dispatchers Professional Development Training

Service dispatchers play a critical role in the successful operation of any HVACR service and plumbing service business. Make sure these crucial team members join MSCA for the Dispatchers Professional Development Training Program on September 12-13 in Seattle, Washington.

This updated program will help new and experienced dispatchers understand their vital role in their companies and advance their careers by enhancing their ability to contribute to your company’s success.

This class is SOLD OUT! Look for 2017 dates to be released soon.

MCAA Releases Safety Bulletin on OSHA’s Final Rule to Improve Tracking of Workplace Injuries and Illnesses

MCAA has just made available its Safety Bulletin with information about the Occupational Safety & Health Administration’s (OSHA) revised recordkeeping rule to Improve Tracking of Workplace Injuries and Illnesses.

The revised rule requires affected employers to electronically submit, annually, specified occupational injury and illness information directly to the agency. The bulletin provides information on key compliance dates and a summary of recently amended provisions in the rule (29 CFR 1904).

MCAA Safety Bulletin on Final Recordkeeping Rule

PCA Plumbing Podcast Tackles Service Truck Inventory

If keeping your plumbing service trucks stocked with the right equipment for the right jobs has proven to be more challenging than it should, then check out this week’s Plumbing Pod podcast.

Ed Gormley of Gormley Plumbing & Heating (McMinnville, OR) shares tips for inventory management, standardized tools, and software that can be used to help service calls run more smoothly. Visit PCA’s homepage to download this and other podcasts.

Plumbing Podcast

Podcast Reprises Water Crisis Webinar

If you missed Courtney France’s webinar on April 14 about how our industry is responding to the water crisis, check out the Plumbing Contractors of America’s (PCA) latest podcast, Water Crisis: Pushing the Limits of Building Water Conservation.

France of France Sustainable Solutions and Sean McGuire of MCAA discuss the PCA webinar she led that highlights innovative case studies and how the plumbing contractors who were involved with those projects made an impact on this problem. The link below will take you to the podcast.

PCA Podcast

Industry Improvement Funds Conference

Learn the proper use of industry improvement funds, including ideas for beneficial programs which they can subsidize.

Each year, the theme of the conference changes; past speakers have included economic futurists, experts on inter-generational relations, public relations specialists, attorneys, and authorities on labor-related trends in the industry.

Other issues often addressed at this conference include the duties and responsibilities of industry improvement fund trustees, communicating with fund contributors, financial administration and objectives of a fund, industry education/promotion, and a fund’s long-and short-range objectives. Roundtable and panel discussions will allow you to share information on existing programs that are supported by industry improvement funds.

ALI Course 16, Week 2

This year’s Advanced Leadership Institute Class 16 is fully enrolled. To learn more about why you should consider applying for Class 17, visit our Advanced Leadership Institute page. From there you can view a video on the program, read testimonials, and view our list of the more than 350 graduates who have completed the program.

Applications for Class 17, to be held in the fall of 2017, will be available in mid-November of 2016, shortly after the conclusion of this year’s course, by contacting Dennis Langley.

ALI Course 16, Week 1

Applications for Class 17, to be held in the fall of 2017, will be available in mid-November of 2016, shortly after the conclusion of this year’s course, by contacting Dennis Langley.

Green Building Market Update

Expect to see greater influence from the green building market in your role as a contractor. Join us to examine updated reports on the economic impact, review hot sustainable design and construction trends, and obtain the most recent certification highlights for the green building movement.

This webinar features Courtney France, LEED AP – Principal of France Sustainable Solutions, and it ends with a brief look at the ‘greenest of green’ top-reviewed mechanical and plumbing related products for the year.

This webinar will be held from 1:00 to 2:00 pm EDT.

MSCA Sales Masters II

MSCA Sales Masters Program Overview

With a curriculum designed by MSCA in-the-field experts in partnership with sales specialists from the University of Houston Sales Excellence Institute, this two-week program is perfect for service sales employees who often find it difficult to get useful training for their level of expertise that is specific to the mechanical service industry. The program comprises Sales Masters I (Week 1) and Sales Masters II (Week 2).

Sales Masters II (Week 2)

In Sales Masters II, the high level of training continues on the campus of the University of Houston at the Sales Excellence Institute. This week-long program will provide an unparalleled experience in a high-tech academic setting taught by acclaimed sales experts and industry leaders. Participants will be challenged to use inventive thinking to cultivate their talents, all while forging relationships with peers from around the country who are of the same caliber. Within each module, attendees learn through case studies, review of pre-work assignments, post-work change contracts, and experiential/role-play opportunities. Masters II is sure to shift your A-game to an A+.

Sales Masters II topics include:

Learning advanced communications skills that help extract information that:

Leads to the right solution for customers
Advanced sales negotiation skills to seamlessly “seal the deal”
Going beyond transactional and consultative relationships