The UA and XOi Work Together to Train the Next Generation of Skilled Labor

August 18, 2022

MCAA member XOi Technologies, a leading provider of technician-focused technology solutions, has formed a partnership with the United Association (UA) that delivers XOi’s innovative AI-based tech-enablement solution to HVACR instructors and registered service apprentices across the United States.

“XOi combines many critical functions for UA instructors and apprentices and other field professionals in a single platform,” said UA training specialist Robert Vilches. “In addition to its streamlined workflows and best-in-class data indexing and analytics, XOi keeps UA apprentices and instructors connected in the field and provides instructors with unrivaled insight into how students perform on the job. And XOi’s first-to-market virtual mentor support extends training from the classroom to the jobsite, so apprentices can continue to learn while they’re in the field.” 

XOi’s deep data cataloging capabilities, advanced AI-driven analytics, and intuitive remote support options enhance the value of UA’s training programs, giving the organization resources to help contractors close the skilled labor gap.

“This partnership is an opportunity to maximize the UA’s proven training programs and to strategically extend XOi’s position as a top innovator in the industry,” said Aaron Salow, founder and CEO of XOi. “By equipping their apprentices and instructors with our powerful solutions, the UA is empowering the next generation of skilled labor talent with in-depth, hands-on education that will help contractors face the continuing labor shortage in the service industry.”

XOi’s advanced cloud-based solution allows field service technicians to utilize, aggregate and analyze critical job data and maximize customer value through industry-leading efficiency, accuracy, and accountability. With a full suite of standardized workflows, job documentation capabilities, and technician training and enablement solutions, teams can build deep and easily accessible institutional knowledge bases that support real-time decision-making and data-based continuity. Service teams can apply these extensive data-science capabilities to analyze those foundational elements and strategically respond to evolving data trends and forecasts.

For more information about XOi, visit

For more information about the UA, visit

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