New Virtual Education Series on Plumbing Service Gets Out From Behind The Desk and Explores Operations

August 28, 2020

The PCA announced the opening of a new Virtual Education Series today that goes beyond the typical Zoom meeting that we have become accustomed to.  The seven-episode series features an in-depth look at JPG Plumbing & Mechanical Services, a member contractor based in Jessup, MD.  Each episode is a mini case study in a different area of operations and hosted by the JPG employees in charge of the relevant work.

What makes this series different than a typical webinar is that each area of focus includes a 15-minute video to showcase the operation, a workbook that includes products, materials and costs as well as an interactive interview with the host to get more insight into functions and share attendee solutions.

“We were all set to do a similar conference on plumbing service in person,” JPG President and CEO John Geiling stated.  “When COVID hit, instead of cancelling it or doing it via a PowerPoint presentation, we decided to try to figure out how to expand out the content and share even more information.  The result is that instead of a 15 minute demo that we would have done in our shop, we can get into a lot more details, share more information and get insight from other members as to how their operations are different.”

Beginning on Wednesday, September 23 the series will host a live module each week until its conclusion on November 4.  Each Wednesday, the session materials will be posted with a link to the live episode posted upon its completion.  Materials will be available throughout the duration of the series.  The schedule includes:

  1. Wednesday September 23, 1:00 PM EDT – The Plumbing Service Vehicle – From Tools to Truck
  2. Wednesday September 30, 1:00 PM EDT – Dispatch, GPS, Fleet Vehicle Tracking and Mobile App
  3. Wednesday October 7, 1:00 PM EDT – Technician Training and Recruiting
  4. Wednesday October 14, 1:00 PM EDT – Water Heater Repair and Installation
  5. Wednesday October 21, 1:00 PM EDT – Commercial Drain and Sewer Services
  6. Wednesday October 28, 1:00 PM EDT – Video Inspection/Robotic Pipe Inspection
  7. Wednesday November 4, 1:00 PM EST – Vac Services

Registration for the series is $400 and open to PCA, MCAA and MSCA members only.

To learn more, visit the PCA Virtual Education Series Site.

Support for the series is brought to you by MCAA’s Sponsoring Benefactors.

Related Articles
Welcome to Inside MCAA, The Blueprint to Mechanical Contracting, the podcast dedicated to unveiling the strategies and resources that power success within the Mechanical Contractors Association of America. Hosted by renowned Customer Experience Coach and NEI Instructor Frank Favaro, each episode dives deep into the wealth of educational tools, networking opportunities, and advocacy efforts that define MCAA.…
Registration is now open for two impactful labor relations events taking place consecutively in Las Vegas this October—designed to strengthen negotiation skills, improve labor-management collaboration, and advance our industry together. The back-to-back MCAA Collective Bargaining Conference and UA/MCAA Labor Relations Conference offer a unique opportunity to develop aligned strategies, share perspectives, and build stronger labor-management relationships across the mechanical industry.…
Each year, thousands of workers suffer from heat illness while working in high temperatures, direct sun, and humid conditions; dozens even die. MCAA's Heat Stress resources, alongside those from our partners at OSHA, CNA, and MILWAUKEE TOOL, provide strategies and tips for protecting those workers. These are just a few of MCAA’s educational resources that are free to MCAA members as a benefit of membership.…
Mark your calendars for the 2025 MSCA Education Conference, November 9–12 at the Fairmont Scottsdale Princess. This year’s theme, Transform, challenges us to rethink how we inspire teams within our organizations while still being leaders and advancing the industry. In addition to our in-depth education sessions and conference-favorite peer-to-peer discussion roundtables, we have a great line up of keynote speakers. Registration opens June 18th.…
Load More...