The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.
Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.
August 26, 2020 from 10:00am – 12 PM EST
https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044
There is no pre-registration for this course. Attendance is limited to 300 people
and will be on a first come, first serve basis.
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🚨 Join us for the NCPWB 2025 Technical Conference April 27-29 in Clearwater Beach, FL! Learn how good communication can improve welder continuity record keeping from Bob Derby of the United Association (UA).
👉 Register: https://mcaaevents.org/ncpwb-conference/
MCAA’s Field Leaders Conference is where field leaders realize their value.
Click the link to learn more about Mark Rogers's session, The Foreman’s Impact on Profitability, and about the May conference in Washington, DC.
https://ow.ly/K45850UOHK6
Electrocutions are one of the leading causes of death among the construction trades. MCAA's new Electrical Safety Video for the Mechanical Construction and Service Industry highlights how can you avoid becoming one of these statistics. Watch it today! >> https://ow.ly/3oSu50UOeJr
Looking for the latest from HGG Profiling Equipment, Inc. and Morris Group International? Find it in MCAA’s Virtual Trade Show! >> https://ow.ly/gLp250UOemn
