Smart Solutions Case Studies

Graco Mechanical Expedites Office and Field Operations Using Davisware Solutions

When Graves Mechanical, Inc. formed Graco Mechanical, Inc.—a 24/7 service arm concentrating on preventive maintenance—the company needed a business solution that would support its essential and continuous office-to-field communication and its promise to stay constantly connected and available to customers. In addition, Graco Mechanical needed to expedite many of its processes, especially its 10–14-day billing turnaround time. With Davisware technology, the company reduced its billing turnaround time to 3–5 days and decreased its invoice processing time. In addition, Davisware’s Remote Field Service solution allowed Graco Mechanical to reduce its gas costs by 10–20 percent.