The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.
Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.
August 26, 2020 from 10:00am – 12 PM EST
https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044
There is no pre-registration for this course. Attendance is limited to 300 people
and will be on a first come, first serve basis.
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🚨 Join us for the NCPWB 2025 Technical Conference April 27-29 in Clearwater Beach, FL! How do we change the view of welding as an 'alternative' career? Hear from Demi Knight Clark, change maker.
👉 Register: https://mcaaevents.org/ncpwb-conference/
Get ready to elevate your field leadership skills at MCAA’s Field Leaders Conference May 12-14, 2025 in Washington, DC. Hear from expert speakers and enjoy valuable networking opportunities. Registration opens January 21st.
Looking for the latest from @wheatlandtube and Morris Group International? Find it in MCAA’s Virtual Trade Show! >> https://ow.ly/GI9U50UFK4l
Looking for the latest from @AOSmithHotWater and @ServiceTrade? Find it in MCAA’s Virtual Trade Show! >> https://ow.ly/5Qto50UBaiM
