Time
10:00 am - 12:00 pm EDT
Description:
The UA is offering a free course to all UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call thru a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.
Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.
August 26, 2020 from 10:00am – 12 PM EST
https://zoom.us/j/97736243044
Meetting ID: 977 3624 3044
There is no pre-registration for this course. Attendance is limited to 300 people and will be on a first come, first serve basis.
Suggested Attendees:
UA Plumbing Service Members