The 2020 MSCA Service Managers Training Program is now open for registration. Scheduled for April 27-30, 2020 in Baltimore, MD, this intensive four-day class will provide service professionals with critical management and leadership skills to enhance their performance, provide added-value to their company and ensure their success. The program was developed with the service manager’s typical day-to-day problems in mind and will address key topics in financial management, communication, conflict resolution, leadership, coaching and motivation.
The course content has been revamped in order to keep up with our ever changing industry and will feature a new instructor! Class size is limited and program sells out quickly so register today.