UA TRAINING COURSE: Residential Plumbing Service

July 28, 2020

The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.

Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.

August 26, 2020 from 10:00am – 12 PM EST 

https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044

There is no pre-registration for this course. Attendance is limited to 300 people
and will be  on a first come, first serve basis. 

 

VIEW PROGRAM BROCHURE

Related Articles
The recent influx of demolition and renovation on 40 plus year-old buildings around the country generates the need for our industry to revisit the construction health issues associated with asbestos exposure. In Part 1 of this multi-part webinar series, attorney Adele Abrams will address OSHA, EPA, and contractor liability as it relates to asbestos on jobsites.…
MCAA and the Allied Trades Assistance Program are partnering to present this webinar on mental health issues in the construction industry, such as opioid addiction, suicide, depression, and anxiety. The webinar will highlight how work-related stress and anxiety have overtaken musculoskeletal disorders as the most reported workplace health issue.…
MSCA is proud to recognize Jeremy Carty, Warwick Mechanical Group, Chuck Cholke, American Combustion Service and Matt Smith, Mollenberg-Betz, as heroes in our industry and awardees of the 2020 MSCA Extraordinary Everyday Hero.…
MCAA’s Virtual Trade Show connects our contractor members with the members of MCAA’s Manufacturer/Supplier Council.…

MCAA’s GreatFutures Virtual Fall Program kicks off tomorrow, September 15. Each of the 17 presentations is meant to help guide students through the proposal and bid process for the annual MCAA Student Chapter Competition project. Don't forget to register! http://ow.ly/w63v50BqCSg

MCAA is excited to announce REGISTRATION IS OPEN for the PCA Virtual Education Series! This year, attendees will virtually walk through seven workstations at JPG Plumbing & Mechanical Service, Inc. as representatives speak about the various aspects. http://ow.ly/DHGK50Bgm0C

Register today for MCAA’s GreatFutures Virtual Fall Program starting September 15 through November 17! Each presentation is meant to help students navigate the proposal and bid process for the annual Student Chapter Competition project. http://ow.ly/TPMN50BfM7N

Registration is open for MCAA’s GreatFutures Fall Virtual Program! From September 15 through November 17, MCAA will host 17 presentations aimed at guiding our student chapters through creating a bid for the annual MCAA Student Chapter Competition project. http://ow.ly/mfbe50B7SZd

Load More...