The UA is offering a free program open to all MSCA/MCAA contractors and UA members on residential plumbing. Learn how to pull back the blinders and navigate the service call through a holistic approach. Identify customer essentials and expectations. Is it a quick fix? Permanent solution? Prevention of future episodes? In this webinar attendees will learn an “all the above” approach on how to educate and provide customer driven solutions.
Additionally, metrics will be offered to measure appropriate delivery of customer service. Tactics for building consumer confidence during and after the service calls will be demonstrated.
August 26, 2020 from 10:00am – 12 PM EST
https://zoom.us/j/97736243044
Meeting ID: 977 3624 3044
There is no pre-registration for this course. Attendance is limited to 300 people
and will be on a first come, first serve basis.
;
Looking for the latest from @procoretech and Conex Bänninger (IBP GROUP LLC)? Find it in MCAA’s Virtual Trade Show!
https://ow.ly/4lGv50PSanB
Until now, handwashing has taken place within the confines of the restroom. @sloan_valve demonstrates how handwashing Is moving beyond the restroom. >> https://ow.ly/MH0U50PS1a2
Thank you for attending the 2023 GreatFutures Forum in Milwaukee! Can’t wait to see you in Seattle in 2024!
Congrats to the champs of the GFF23 Trivia, California State University, Chico! As thee winners, the student team will select a charity to receive a $500 donation.
To celebrate MCAA’s 20 Years of Safety Excellence, MCAA is offering monthly safety kits to benefit our contractors and the mechanical industry workers they support. This month’s kit focuses on confined spaces. Get your copy today!
https://ow.ly/kOc350PM7le
