MSCA’s Sales Basecamp Accelerates Performance

Do members on your service sales team need a refresher course? Have you recently added new staff to your sales team? If your answer is yes, register them now for the upcoming MSCA Sales Basecamp course, May 1-2 to be held in Philadelphia, PA.

This is the last MSCA Sales Basecamp course of 2017. This popular 2 – day program will provide the skills needed to build long-term customer relationships, efficiently and effectively prospect for results, understand the MSCA Sales Cycle, prepare for that first critical meeting and handle objections professionally during the proposal presentation.

Click below for details or to register your sales team members.

Details & Brochure

MSCA Releases Field Service Software Report

MSCA announces the release of the Field Service Software Report, fourth in the MCAA Technology Research Series, as developed by JBKnowledge. This report analyzes the current state of service software deployment and helps demystify the process for evaluating and implementing service software in an organization.

The report is based on data collected through a technology survey of MSCA members undertaken earlier this year. James Benham, president of JBKnowledge discussed the report results at a special session during the MSCA annual educational conference held in Scottsdale, AZ. The report explains features and functions members should expect to find in service software and evaluates currently available service software.

Members can download their free copy of the MSCA Field Service Software Report here.

GP McManus Visited White House on Monday; Pipelines Moved Forward on Tuesday

On January 23rd, President Trump had a White House meeting with the Building Trades leadership, including UA General President Mark McManus. On January 24th, President Trump signed an Executive Order to advance the construction of the Keystone XL and Dakota Access Pipelines.

On January 20, President Trump issued an Executive Order directing agency heads to roll back implementation of the Affordable Care Act (ACA) provisions that impose burdens on states or added costs, fees, taxes, penalties, and regulatory burdens on individuals and families. Agencies are also directed to roll back provisions of ACA through the notice-and-comment regulatory process.

This Executive Order marked the beginning of the regulatory process at the agencies while parallel legislative reform takes shape in Congress. Details about which mandates and taxes will be rolled back are pending until the Treasury and Health and Human Services Secretaries take office and set departmental policy on the Executive Order. MCAA will monitor how and when the employer mandate is affected as well as when the Cadillac tax and high income and capital gains surcharges are turned back.

Also on January 20, White House Chief of Staff Reince Priebus issued a memorandum to all federal agency heads and departments entitled “Regulatory Freeze Pending Review,” which put all proposed regulations on hold for 60 days, pending agency review and possible suspension or revision by the notice-and-comment process.

The memo is not self-executing and will require further agency action.  However, the general regulatory freeze memo, like the Executive Order on the Affordable Care Act, is a substantive beginning to the process at each agency. Each agency will compile a list of affected regulations and explain the process to deal with each going forward.

It is expected that more Executive Orders rescinding Obama Executive Orders will be coming soon. MCAA will monitor regulations that impact MCAA employers directly, including the Federal Sick Leave Executive Order, the Fair Pay and Safe Workplaces worker pay and classification notices, the new non-discrimination and affirmative action regulations for registered apprenticeship programs, and the new overtime pay requirements that are currently under a court injunction.

Pension Reform Push and Saving Davis-Bacon Top MCAA’s Legislative Agenda

Additionally, MCAA has been meeting with key Congressional offices this week, in advance of the Democratic and Republican policy retreats, seeking favorable discussion of multiemployer pension reform and enactment of new plan designs.

Also among MCAA’s legislative concerns are potential proposals to remove Davis Bacon protections from any new infrastructure spending. The fight in the House and Senate to preserve Davis Bacon on federal and federally-assisted projects, as well as new funding mechanisms such as tax credit and public-private partnership measures, will be an ongoing battle throughout the First Session of the 115th Congress.

HVACR Manufacturer Training Classes for 2017

New HVACR chiller training courses are now being offered by the United Association Training Department in conjunction with Carrier Corporation and Johnson Controls through the 2017 Regional Training System.

These courses will be taught by authorized factory instructors, incorporating manufacturer specific curriculum, and have limited availability. Admittance into each course is subject to registration policies by each participating manufacturer.

These classes are open to all UA technicians and are being offered at NO charge to attendees – registration fees will be covered by the International Training Fund (ITF). Employers will only be responsible for wages and all travel costs. Class size is limited and these classes fill up quickly. Priority is given to UA instructors. For additional information and to register for these classes, please contact your local UA training coordinator. If you have any questions, or need additional information, contact Richard Benkowski, UA Training Specialist at 412-525-0044 or

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Registration for Popular MSCA Service Managers Training Program Now Open

The 2017 MSCA Service Managers Training Program is now open for registration. Scheduled for March 27 – 30, 2017 in Baltimore, MD, this intensive four-day class will provide service professionals with critical management and leadership skills to enhance their performance, provide added-value to their company and ensure their success.  The program was developed with the service manager’s typical day-to-day problems in mind and will address key topics in financial management, communication, conflict resolution, leadership, coaching and motivation.  Class size is limited and program sells out quickly so register today. To download a brochure and registration form click here.

MSCA and Convoy of Hope Deliver Hope in Phoenix

Just prior to the recent MSCA conference in Scottsdale, AZ, MSCA and Convoy of Hope partnered to deliver a tractor trailer of supplies to Chrysalis, a domestic abuse, crisis and counseling center in Phoenix.  MSCA Board members and other volunteers helped unload the over 40,000 pounds of needed goods valued at over $40,000.  MSCA volunteers then assisted with various landscaping and cleaning tasks at the shelter. Take a look:

During the MSCA conference, spouses and other volunteers also packed over 15,000 pounds of pasta which will be shipped to Convoy of Hope’s Childrens Feeding Programs worldwide. This dynamic group of volunteers did an amazing job working hard while grooving to some great up-beat tunes!

Introducing MSCA CONNECT

MSCA is proud to announce a new era as MSCA CONNECT.  Only by building lasting relationship and key connections can your company grow and prosper.  MSCA Connect will be your “one-stop-shop” for resources and programs to enhance relationships at all levels.  Whether it be enhancing the skills of your employees to build a stronger, more qualified workforce; reaching out to other contractors across the country who face similar challenges; building long-term relationships with key industry vendors who are on the cutting edge of new technologies and products; connecting with students and training institutions to enhance recruiting of a talented future workforce or reaching beyond the business world to build meaningful relationships within your own local community, MSCA CONNECT will be there for you.

See what MSCA CONNECT can do for you!

Get Your Copy of the New Tool and Equipment Rental Guide

MCAA has released the 2016-2017 edition of its Tool and Equipment Rental Guide. The guide puts the latest comprehensive cost recovery information for commonly used tools and equipment at your fingertips. The single download includes both a PDF version and an Excel spreadsheet. The guide is free as a member benefit.

The rental rates are based on ownership and operating costs for contractor-owned equipment and are derived from formulas and data developed by the experts at EquipmentWatch and from analytic methods used in the construction industry.

Generally, these methods consider the purchase price, depreciation, maintenance and overhaul costs, indirect equipment costs and average annual use hours.

Profit, project overhead and general company overhead costs such as office facilities and supplies are not included in the rates.

Download your copy here.

It’s Not too Late to Find an Intern, and Get a Grant

MCAA_GREAT_FUTURESIf you are considering hiring an intern for this summer and you haven’t yet lined up candidates, go to MCAA’s website,

Over 200 resumes of well-qualified students from across the U.S. and Canada are posted and they’re eager to work for a mechanical, mechanical service or plumbing contractor to learn the business.

And, once you’ve hired someone, you can apply for a Student Internship Grant from the Mechanical Contracting Education & Research Foundation (MCERF). The grants are $1,200 each and you may apply for up two grants (if you hire two interns).

View Resumes

Apply for a Grant

MCAA Releases Safety Bulletin on OSHA’s Final Rule to Improve Tracking of Workplace Injuries and Illnesses

MCAA has just made available its Safety Bulletin with information about the Occupational Safety & Health Administration’s (OSHA) revised recordkeeping rule to Improve Tracking of Workplace Injuries and Illnesses.

The revised rule requires affected employers to electronically submit, annually, specified occupational injury and illness information directly to the agency. The bulletin provides information on key compliance dates and a summary of recently amended provisions in the rule (29 CFR 1904).

MCAA Safety Bulletin on Final Recordkeeping Rule

MCAA’s Construction Technology Webinar on 3D Scanning

James Benham, who led several sessions on new and emerging construction technologies and cyber security at MCAA 2016,  presented his research findings in the first of a multi-part webinar series on construction technology on April 7, at 12:00 p.m. Eastern time during MCAA’s Construction Technology Webinar.

The report, which is now available, provides a comparative analysis of 3D scanning technology. In 2016, MCAA partnered with JBK Labs to release this research.

Each part of the series evaluates and compares the benefits of specific products and software that contractors can apply in their operations.

James Benham, founder of JB Knowledge and its research wing, JBK Labs,  discusses the results of the first part of the study series on 3D Scanning Technology during this webinar. He explores and compares the differences in 3D scanning products, software and processes, also providing a glimpse of 3D scanning solutions that are still emerging.

If you missed the webinar, view our archived version here.

Download the report.

Safe Work Distance Finally Established for Service Work on Low-Slope Roofs


In the past, mechanical service technicians were required to have fall prevention or protection systems in place while servicing HVAC equipment on flat roofs, regardless of how far they were working from the roof’s edge. OSHA’s newly  revised walking-working surfaces rule now allows service technicians to perform their tasks without fall prevention or protection systems, but only under specified conditions.


2017 Student Internship Grants Available Through MCERF!

The Mechanical Contracting Education & Research Foundation (MCERF) is again making available Student Internship Grants to all MCAA members who hire college students majoring in a discipline related to mechanical contracting.  The grants are for $1,000, and MCAA members are eligible to apply for up to two grants during 2017.

MCERF funds the grants to encourage MCAA members to draw student interns into our industry.  Everyone wins!  The student gains valuable knowledge from the skills and experience of the contractor and his/her team which enhances the student’s resume and may positively affect his/her future career plans.  The contractor gains from the student’s new perspective and savvy technology expertise and the grant helps cover the intern’s salary.

So when you hire a student intern this year, apply for a grant. It’s quick, easy and you’ll enjoy the benefits for years to come.

apply for a grant

New EPA Refrigerant Management Regulations Go Into Effect

cloudsThe new updated EPA safe handling requirements for refrigerants under Section 608 of the Clean Air Act went into effect January 1, 2017.  This includes a provision that reclaimed refrigerants, including CFCs, HCFCs, HFCs and HFOs, may not be resold unless it has been reclaimed by a certified reclaimer.  In addition, the rule requires the following:

  • Lowers the leak rate thresholds that trigger the duty to repair refrigeration and air-conditioning equipment containing 50 or more pounds of refrigerant.
  • Requires quarterly/annual leak inspections or continuous monitoring devices for refrigeration and air-conditioning equipment that have exceeded the threshold leak rate
  • Requires owners/operators to submit reports to EPA if systems containing 50 or more pounds of refrigerant leak 125% or more of their full charge in one calendar year.
  • Requires technicians to keep a record of refrigerant recovered during system disposal from systems with a charge size from 5–50 lbs.
  • Revises the EPA Section 608 Technician Certification Exam to include ODS substitutes

Download the EPA Fact Sheet for HVACR Technicians here. 

Additional information on the ruling can be found on the EPA website here.

What contractors need to know

Additional changes to the ruling go into effect on January 1, 2018 and January 1, 2019.


Now Available! MSCA’s Insights into Field Service Software Webinar

The Insights into Field Service Software webinar is now available to members for access. This webinar featured a discussion of the recent findings of the MSCA Field Service Software Report and its analysis of the current state of service software.

Technology expert Kelly Doyle with JBKnowledge helped participants gain a better understanding of how to identify and evaluate service software functionality — which provides the best fit for your company. MSCA past-chairman Scott Berger, Arista Air Conditioning, Long Island City, NY, facilitated the program.

The MSCA Field Service Software Report, part of the MCAA Construction Technology Research Series and the Insights into Field Service Software webinar are both available below.

Access here

MSCA’s Plumbing Service 101 Webinar Now Available

If you missed the February webinar of Plumbing Service 101, Plumbing Service Business Basics, don’t worry, you can now access the first module webinar of Plumbing Service 101 in both MSCA’s Resource Center and in Archived Webinars.

The first program module, Plumbing Service Business Basics, provides you with essential information on the value of adding plumbing services to your product offerings. Three successful plumbing service contractors discuss the opportunities and decision factors to consider when thinking about plumbing service for your company. They also review the initial resource and investment requirements needed before delving into this venture.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

The next webinar, Plumbing Service Markets, is scheduled for April 25, 2017 at 1:00 pm EDT.

Register for April 25th webinar here

MSCA Sales Basecamp Provides New Service Sales Professionals the Skills Needed to Succeed

If you have recently added new staff to your sales team or have members of your sales team that need a skills tune-up, register them now for the upcoming MSCA Sales Basecamp course, May 1-2 to be held in Philadelphia, PA. This popular 2 – day program will provide the skills needed to build long-term customer relationships, efficiently and effectively prospect for results, understand the MSCA Sales Cycle, prepare for that first critical meeting, and handle objections professionally during the proposal presentation.

For additional details and to download a brochure, click below.

Details & Brochure