The final webinar in the MSCA original series, Plumbing Service 101, Operations Part 2, explored the importance of company culture. Company culture sets the tone for everything from how the team interacts to how the company is perceived by its customers.
The webinar provided strategies for communicating the new service offering internally and externally; showed how to set and achieve exceptional plumbing customer satisfaction levels; and outlined steps for creating and maintaining a successful plumbing-oriented culture.
Missed the webinar? Play the recording and download the companion workbook!
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Looking for the latest from @procoretech and Conex Bänninger (IBP GROUP LLC)? Find it in MCAA’s Virtual Trade Show!
https://ow.ly/4lGv50PSanB
Until now, handwashing has taken place within the confines of the restroom. @sloan_valve demonstrates how handwashing Is moving beyond the restroom. >> https://ow.ly/MH0U50PS1a2
Thank you for attending the 2023 GreatFutures Forum in Milwaukee! Can’t wait to see you in Seattle in 2024!
Congrats to the champs of the GFF23 Trivia, California State University, Chico! As thee winners, the student team will select a charity to receive a $500 donation.
To celebrate MCAA’s 20 Years of Safety Excellence, MCAA is offering monthly safety kits to benefit our contractors and the mechanical industry workers they support. This month’s kit focuses on confined spaces. Get your copy today!
https://ow.ly/kOc350PM7le
