November 9, 2020 - November 12, 2020
Get the management and leadership skills you need to help your company succeed during this intensive four-day program. Whether you have come up through the trades with little or no formal management training or you want to enhance your management skills to become a more effective leader, this course is for you. Topics will include financial management, communications, coaching, managing conflict, motivating employees and more. A variety of small group activities, assessment tools, and skills-building exercises will help you apply the skills you learn in class, preparing you to go back to the office ready to use what you’ve learned.
service managers, prospective service managers