Announcing MSCA Sales Institute Program Schedule for 2018!

Announcing the MSCA Sales Institute Program Schedule For 2018!
Registration is Now Open So Sign Up For Your Class Today!

January 29 – 30, 2018, Sales Leadership Symposium in Irvine, CA
February 5 – 6 , 2018, Sales Basecamp in Phoenix, AZ
April 15 – 19, 2018, Sales Masters Week 1 in Oak Brook, IL
May 7 – 8, 2018,  Sales Basecamp in Chicago, IL
November 4 – 9, 2018, Sales Masters Week 2  in Houston, TX

MSCA’s Sales Institute, an MSCA University program is the first and only focused training program specific to service sales in the HVACR industry. This program, unlike any other, provides a clear career path for growing and developing service sales professionals to ensure their success, enhance their value to the company, encourage retention and, ultimately, increase sales. Nowhere else does such a comprehensive educational offering exist that focuses on your needs.

Sign up using the links below:

Sales Leadership Symposium

Sales Basecamp

Sales Masters Week 1 Sales Masters Week 2

MCAA’18 Convention Registration is Open!

You are invited to join the MCAA family at our annual convention, this coming March 25-29 at the beautiful JW Marriott Hill Country resort in San Antonio, Texas.

Online registration is now open through our MCAA18 website at www.mcaaconvention.org.  You can view the entire planning guide online and download a pdf from the website, and your printed copy is in the mail!

Here are just “a few” reasons to attend: Great headliners – Malcolm Gladwell, Laura Bush, Keith Urban, David Robinson, Mark McManus, Ted Koppel, Mark Gungor, Charles Duhigg. 25 great workshops and seminars. A great exhibit. Great networking. Great social events. Great students – looking for jobs. A great resort – we have it all to ourselves. 36 holes of great golf. A great spa. A great nine-acre water experience. Great spring weather. And of course, a great president’s video!

Thank you for your support of MCAA. We hope you will join us at MCAA18. If you do, you will leave with great memories!

MSCA CONNECT 2017 Post-Conference Website is Live!

We give our sincerest thanks to all the conference attendees who made MSCA CONNECT 2017 the best attended MSCA conference to date and to those who were unable to attend this year, here’s a peek at what you missed and a good snapshot of what’s to come for MSCA CONNECT 2018.

We hope that all of you will join us for next year’s conference to be held October 21-24, 2018 in Huntington Beach, CA at the Hyatt Regency Huntington Beach Resort and Spa! So please Save the Date!

MSCA CONNECT 2017 Education Conference Recap Video:

Click below to see the MSCA CONNECT 2017 Post Conference Website!

Need Help Managing Your Business Finances? Check Out These Bulletins!

Staying on top of your company’s finances can be challenging, especially during periods of economic volatility. With that in mind, MCAA’s Management Methods Committee produced bulletins that address the most critical accounting and financial issues facing your business.

The bulletins cover a wide range of topics from general guidelines—Tips to Help Contractors Manage Through an Economic Downturn, Guide to Financial Statements and Credit Policy Criteria—to more specific issues, such as Cash FlowService Mark-ups vs. Construction Mark-ups and Other Direct Job Costs (ODJC’s) and Indirect Job Costs. Each bulletin provides detailed, current information that will not only help you keep your finances in balance but may also streamline your company’s accounting processes and improve your business relationships with your customers, project associates and equipment suppliers.

Want to See All of the Management Methods Bulletins?

You can find them on our Management Methods Bulletins page, where they’re listed by category with links.

GO THERE NOW

Or in the Resource Center, where you can use the blue Refine Your Search bar to pinpoint exactly what you’re looking for.

VISIT THE RESOURCE CENTER

Want to Prevent Falls from Ladders? Check Out this Video!

MCAA’s Ladder Safety Training Video can help you prevent falls by showing workers how to inspect, transport, set up and use ladders safely.

Your workers will learn about:

  • Common reasons for falls
  • The safe use of ladders, including stepladders and portable straight ladders
  • How new ladder technology has substantially improved ladder safety

Download or play the video

There’s More…

Accompanying materials are also available to assist you in highlighting key training points, documenting worker training and confirming that workers understand the training concepts:

Highlight key training points

Download the Pocket Guide

Document worker training

Download the Documentation Sheet

Confirm that workers understand the training concepts

Download the Test

Download the Test Answer Key

Want Even More Safety Resources?

MCAA has you covered, with a full range of resources to help you protect your workers from injury and comply with applicable safety regulations. Here’s where to find them:

On our Direct Links to MCAA & MSCA Safety Resources page, where they’re listed by category with links.

Go there now

In the Resource Center, where you can use the blue Refine Your Search bar to pinpoint exactly what you’re looking for.

Visit the Resource Center

Have questions or need personal assistance?

Contact MCAA’s Pete Chaney.

MSCA Appoints First Female Chairman of MSCA Board of Managers

NEWS RELEASE

Mechanical Service Contractors of America Names First Woman Chairman of MSCA Board of Managers

Jaimi Lomas, VP of Service, A.O. Reed & Co., makes MSCA history

 

ROCKVILLE, MD—The Mechanical Service Contractors of America (MSCA) announced the appointment of Jaimi Lomas, vice president of service at A. O. Reed in San Diego, CA, as the first woman chairman of the MSCA board of managers during its 32nd annual education conference in Boca Raton, Florida. Kip Bagley, vice president of service at EMCOR Services, Mesa Energy Systems, Irvine, CA, will serve as vice chairman, Steve Smith, senior vice president of ACCO Engineered Systems, Inc., Glendale, CA, will serve as treasurer and Chris Carter, vice president of service at Murphy Company, St. Louis, MO, will now serve as past chairman.

Jaimi Lomas, vice president of service for A.O. Reed & Co. in San Diego, CA is a 20+ year veteran of the company and is responsible for sales, operations, and the overall growth and financial health of the service division. With over 10 years in her current role at A.O. Reed & Co., Jaimi is expert in building strategic customer relationships and has a true passion for developing internal culture and mentoring employee success.  As a female in a male dominated industry, Jaimi is focused on building an inclusive and diverse organization that reflects the community and allows individuals to contribute and reach their full potential. Jaimi was selected as the 2011 HVAC Woman of the Year by HVAC News, and has been an active leader with BOMA in San Diego for over 20 years. She has served on the MSCA marketing committee for 10 years and as its chairman for the past two years as well as serving on the MSCA Board of Managers for six years. Jaimi is currently President of the Mechanical Service Contractors of San Diego. For over a decade she has been a committed Big Sister for Girls Rising where she has inspired many young women.

Is Your Company’s Fleet Safety Program as Effective as it Can Be?

This is a great time of year to evaluate your company’s fleet safety program. Doing so can help you ensure that the program is effectively protecting affected workers and that your company is benefiting from the most current safe work practices and technologies.

  • Sobering Facts:
  1. Motor Vehicle Fatalities Are the Leading Cause of Preventable Deaths
  2. They Continue to Increase – Up 14% since 2014
  • Minimum Fleet Safety Program Components
  1. Identifying All Company Drivers

-Workers Who Take Vehicles Home

-Subcontractors

-Driving Own Vehicles for Company Business

  1. Screening and Selecting Drivers Carefully

-Employment History

-Motor Vehicle Reports

-Drug/Alcohol Violation History

-National and Local Criminal Background Checks

-Pre-employment drug testing

-Pre-employment physical exams

-Pre-employment eyes exams

-Licenses/Certifications

  1. Driver Training

-All Applicable Training

  1. Monitoring Driving Behavior

-Real-Time Insight into Driving Habits

-Software Tools/Sensors/GPS, etc.

  1. Formal Vehicle Inspection Processes/Vehicle Maintenance

-At least monthly

  • Collision Avoidance Technologies
  1. Automatic Breaking
  2. Forward Collision Alert
  3. Lane Change Alert
  4. Cross Traffic Alert While in Reverse
  5. Rear Parking Assist (Provides Distance to Objects)
  6. Rear View Cameras
  • Real Time GPS Tracking
  1. Provides Extra Element of Safety

-Getting Help to Drivers ASAP by Always Knowing Exact Locations

  1. Reduces Fuel Costs

-Curbs Poor Driving Habits

-Automated Alerts to Non-Compliance

  1. Improves Productivity & Reduces Operating Costs

-More Accurate Calculations of Time spent Traveling

-Optimizes Driver Routes – Quickest Routes/Fewest Stops

  • Video and Drive Data Sensors for Predictive Analytics
  1. Internal and External Cameras Monitor Drivers’ Behaviors
  2. Sensors Record Erratic Driving
  3. Data Analysis Software Analyzes Driver Performance
  4. Fuel Management by Measuring Speed
  • Sensors
  1. Speeding
  2. Rolling Stops
  3. Texting/Distractions
  4. Drowsy Driving
  5. Lane Departures
  6. Rollover Stability
  7. Following Distance
  • Distracted Driving Prevention Technologies
  1. Can be set so phones won’t work if vehicle is in motion except for 911
  2. Can be set so phones won’t work unless hands free technology is detected

Long-time partner in safety CNA has provided MCAA with several informational bulletins on various fleet safety subjects. Visit the following links to view the bulletins.

  1. Sample Fleet Safety Program Guide
  2. Driver Selection
  3. Sample Cell Phone Use Policy
  4. Vehicle Personal Use
  5. Winter Driving
  6. Negligent Entrustment
  7. Crash Investigations

 

MSCA and Convoy of Hope Video Highlights at MSCA CONNECT 2017!

MSCA & Convoy of Hope video highlights at MSCA CONNECT 2017 at the Palm Beach County Food Bank in Boca Raton, Florida!

For the eighth consecutive year, MSCA and Convoy of Hope worked together to assist a local charitable organization at MSCA’s annual education conference. This year, MSCA worked in Boca Raton at the Palm Beach County Food Bank, during MSCA CONNECT 2017.

Check out MSCA’s day of charity, hard work and fun.

 

Need to Teach Your Service Techs to Work Safely Around RF Radiation? This Video Can Help!

MCAA’s Radio Frequency Radiation Exposure and Protection Safety Training Video will teach your mechanical service technicians how to identify sources of RF radiation and protect themselves from overexposure.

Your techs will learn about:

  • Potential rooftop RF exposures
  • The best safe work practices
  • Other protective measures for situations where standard safe work practices may not provide enough protection

Download or play the video

There’s More…

Accompanying materials are also available to assist you in highlighting key training points, documenting worker training and confirming that workers understand the training concepts:

Highlight key training points

Download the Pocket Guide

Document worker training

Download the Documentation Sheet

Confirm that workers understand the training concepts

Download the Test

Download the Test Answer Key

Want Even More Safety Resources?

MCAA has you covered, with a full range of resources to help you protect your workers from injury and comply with applicable safety regulations. Here’s where to find them:

On our Direct Links to MCAA & MSCA Safety Resources page, where they’re listed by category with links.

Go there now

In the Resource Center, where you can use the blue Refine Your Search bar to pinpoint exactly what you’re looking for.

Visit the Resource Center

Have questions or need personal assistance?

Contact MCAA’s Pete Chaney.

MSCA and Convoy of Hope Featured in News!

MSCA made the News – with HOPE anything is POSSIBLE!

For the eighth consecutive year, MSCA and Convoy of Hope worked together to assist a local charitable organization at MSCA’s annual education conference. This year, MSCA worked in Boca Raton at the Palm Beach County Food Bank, during MSCA CONNECT 2017.

Click the link below for the story!

Last Chance to Register for MCAA’s Technology Conference

This week is your last chance to register for the MCAA Technology Conference. The conference provides insight on new tools, processes and software that even the most established contractors are having a hard time keeping up with.

This year’s event addresses challenges for your entire team. It was designed for all areas of your company that work with technology. General sessions are combined with in-depth breakout and roundtables to allow for a dive deep for specific users:

  • For BIM experts, we have sessions on keeping BIM costs in check, optimizing productivity and learning about the next generation of tools.
  • For service contractors, we have a full slate of breakout sessions on the hardware and software being used today by service contractors.
  • IT managers will find incredible insight from Nick Espinosa on cyber security threats from a hacker’s point of view. (Check out his video interview with BuiltWorlds)
  • Operations and management will learn how to sell technology to customers, hear about software designed for their use and understand what their IT team is asking them.

There are a lot of events each year, but this conference is the only one that is MEP focused with peers sharing ideas on the latest technology. Don’t miss this opportunity. Register now and I hope to see you in Austin this November 8-10.

MSCA Social Media Survey Winners!

We Have Winners! 
Congrats to the 10 winners who won – just for completing the one minute Social Media Survey! Many thanks to all who responded to the survey for your valuable feedback!

 

$100 Amazon Gift Card Winners:
Michele Hoffman, MCA of Omaha, Inc.
Richard Cooke, ABM Building Solutions, LLC
Chris Rainwater, McKenney’s, Inc.
Ron Timmons, American Mechanical Services of Colorado, Inc
John Ferrucci, F & F Mechanical Enterprises

 

$50 Amazon Gift Card Winners:
Jodi Van Haren, Advantage Mechanical Refrigeration, Inc.
Steve Hayes, The Brandt Companies, LLC
Pattie Krippendorf, Mechanical, Inc.
Daniel Huelsenbeck, Wagner-Meinert, LLC
Roger Eineichner, Penta Technologies, Inc.

 

Winners: Please email Mia Yi, Director of Communications at myi@mcaa.org, to claim your prize!

MCAA Tech Conference Brings Big Ideas Down to Earth

Small ideas can make a big difference to your company. The MCAA Technology Conference is an event that doesn’t just provide a few small takeaways, but a wealth of ideas that can be applied across your business. Technology is providing so many new tools, processes and software that even the most established contractors are having a hard time keeping up. The MCAA Tech Conference is your crash course on the latest tech trends in the industry and how other contractors are taking advantage of them.

This year’s conference addresses challenges for your entire team. MCAA fields a lot of questions on who should attend. This conference is designed for all areas of your company that work with technology. General sessions are combined with in-depth breakouts and roundtables to dive deep for specific users:

  • For BIM experts, we have sessions on keeping BIM costs in check, optimizing productivity and learning about the next generation of tools.
  • For service contractors, we have a full slate of breakout sessions on the hardware and software being used today by service contractors.
  • IT managers will find incredible insight from Nick Espinosa on cyber security threats from a hacker’s point of view. (Check out his video interview with BuiltWorlds)
  • Operations and management will learn how to sell technology to customers, hear about software designed for their use and understand what their IT team is asking them.

MCAA and MSCA host many educational events each year, but this conference is the only one that is MEP-focused with peers sharing ideas on the latest technologies. Don’t miss this terrific learning opportunity. Register now!

Ready… Set… Go! MCAA’s 2017-2018 Student Chapter Competition is Off and Running

MCAA student chapter members have been challenged to plan a project involving the renovation of the mechanical systems of a Brazilian restaurant in mid-town New York City—Fogo De Chao Steakhouse. The project, which was provided by Arista Air Conditioning Corporation, was announced during MCAA’s GreatFutures Forum in Indianapolis on September 30, 2017.

Project Presents Challenges

The project calls for the mechanical subcontractor to assist and coordinate the removal of the existing equipment and the installation of the new equipment using variable refrigerant flow technology (VRF). The contractor also must arrange for and coordinate the subcontracted work, manage the project within the space constraints of the restaurant (16,000 sq. ft.) and arrange all necessary city permits and licenses. The mechanical contractor may select the equipment manufacturer.

The original project design called for a chilled water system that was to be installed on the restaurant building’s roof, but the owner preferred a design option using VRF. A Simultaneous Heat Recovery system (producing heating and cooling at the same time) was selected, but bidders are to determine its design and operation.

Proposals Put Students’ Skills to the Test

Proposals are to be submitted in two segments. The first is to include pre-qualification data, such as corporate background, relevant project experience, financial information, a corporate organization chart, Building Information Modeling (BIM) capabilities, the company’s safety record, letters of recommendation and more. The second segment calls for project-specific information, such as a project staffing matrix, a schedule, a detailed construction and/or logistics project plan, unique means and methods anticipated, and a Total Lump Sum Cost Summary Breakdown.

Proposals also must include a Preventative Maintenance and Service Contract which must incorporate a complete energy service agreement covering all the installed equipment, complete tasking of all equipment, tracking and analysis of all energy used in the system, a monthly report of all energy used, a dedicated mechanic and a back-up familiar with the restaurant and the equipment, quarterly reviews of the energy spent, filter service, estimated labor and much more.

Bidders also must take into consideration the following requirements and information:

  • Bidders are invited to submit Value Engineering suggestions limited to alternative construction means and methods, alternative materials and items that will enhance the efficiency of the facility.
  • The city has requested that union labor perform all the construction work.
  • This is not a LEED project, and therefore no LEED certifications will be considered.
  • All rigging and hoisting are to be performed on Sunday only.
  • Construction crews are not allowed to use areas shared with other businesses in the building, including stairways and stairwells, lobbies and building entrances and exits.

Final Four Teams Will Present at MCAA 2018

Proposals, which are due December 15, 2017, will be evaluated by members of MCAA’s Career Development Committee. These members will select the top four scoring teams to present their proposals at the MCAA 2018 convention in San Antonio, TX on March 26, 2018. The winning team will receive $10,000, the second place team will receive $5,000 and the other two finalists will each received $2,500.

Have Questions?

For more information, please contact Ann Mattheis.

It’s Not Too Late to Reserve Your Room for the 2017 UA/MCAA Labor Relations Conference

The UA/MCAA Labor Relations Conference will be held at The Mirage in Las Vegas, November 14-15, 2017. The conference theme is “Highlighting Best Practices.” This will be a very positive and forward-looking event. There will be substantial UA attendance as the UA is holding a Business Managers Meeting in conjunction with the Labor Relations Conference. It will be great, therefore, to have robust attendance from MCA affiliated associations. To encourage maximum attendance there will be NO registration fee.

To reserve your room at The Mirage:

Reserve Online

To reserve by telephone:

Call: 800-627-6667
Reference code: SUAM1117

Room rates begin at $180.00/night and must be booked no later than Friday, October 20, 2017.

Registration for the conference will open in August. The conference will begin with a reception the evening of Tuesday, November 14. The conference program will be all day on Wednesday, November 15. That evening MCA local associations and UA local union attendees are encouraged to hold joint dinners. MCAA participants should, therefore, not plan on departing before the morning of November 16.

For more information, contact John McNerney.

MSCA CONNECT 2017 – Control Your Workday Clock Make Time Work For You!

MSCA CONNECT 2017 Spotlight
Time Management Education Session

Jason Sturgeon will help you to take control of your time management, build systems to take some of the load off your schedule and use the Time Cycle to start multiplying the hours available to your team and your entire organization. He will help you understand the real cost of working out of control, learn about the cycle of tasks that will help you to improve the efficiency of your time, and train you to work your way up the Time Ladder to access the next level of time management. By the end of this session, you’ll be equipped to take control of the ticking clock in your day and improve time management for yourself, your team and your organization!

Jason Sturgeon worked his way up through the mechanical service trades to construction management before founding Arcade Wayfinding to bring his own unique systems and training to the firms with which he works. He draws on experience from over 20 years in the construction industry, putting his own construction-specific spin on the sessions he teaches.

Don’t miss Jason’s time management session on Wednesday, October 18! We are still accepting registration for MSCA CONNECT 2017. For specific conference and hotel registration information, contact Sobeida OrantesTo register for the conference, click on the button below.

MSCA 2017 Conference Website

MSCA’s Plumbing Service 101 – Cash is King Webinar is Now Available!

If you missed Plumbing Service 101, Module 4 – Cash is King, don’t worry, you can now access the webinar in both MSCA’s Resource Center and in Archived Webinars.

This fourth webinar in the MSCA original series, Plumbing Service 101, Cash is King, focuses on the financial aspects of operating a successful plumbing service business. Some of the topics discussed include the cost of an hour of service; flat rate pricing versus hourly billing; the components of labor burden; pre-qualifying customers; billing and collections; handling paperwork; and initial expenses required for start-up.

Each module consists of a 60-minute webinar and corresponding workbook. Webinars and workbooks are free to MSCA/MCAA members.

Access the webinar in Archived Webinars

 

MSCA CONNECT 2017 Conference Peer Group Forum Sign Up is Now Open For Conference Attendees!

If you are registered to attend the MSCA CONNECT 2017 Education Conference in Boca Raton, FL, you can now sign up for the Roundtable Peer Group Forums you would like to attend at the conference!

Peer Group Forums give you the opportunity to talk about topics of interest and concern with your peers. These sessions will help you connect to a larger vision for your company. During these discussions, you will have plenty of time for interaction and information-sharing with peers and leaders in the field.

These are your Peer Group Forum topics to choose (one session each day):

Monday, October 16 from 2:00 pm to 4:00 pm

    • Conversations with First Timers
    • Business Leaders of Tomorrow (under 40 years old)
    • Be the Service Provider of Choice – New Customer Acquisition
    • How do you Compare? Understanding Service Analytics
    • Exploiting Mobile Field Technologies to Run a More Profitable Business
    • Differentiation – Are You Really That Unique?
    • Recognizing and Dealing with Business Disrupters and Emerging Threats
    • Recruiting and Training for a New Generation of Technicians
    • Using Social Media for Marketing Impact

Wednesday, October 18 from 8:15 am to 9:30 am

  • Don’t Flush Your Profits Away: Plumbing Service Opportunities
  • Mechanical Service Matters
  • People = Profits
  • Happy Employees are Dedicated and Productive Employees
  • Sales from the Ground Up
  • Managing a Large Sales Force
  • Cultivating Enduring Client Relationships in the Smartphone Era
  • Driving Cost Down and Profits Up
  • Building Your Management Team

Click the button below and sign up for your Peer Group Forum choices today before your session is full and no longer available!

Peer Group Forum Sign Up

MSCA and Convoy of Hope

We, at MSCA want to extend our heartfelt thoughts, prayers and support to all those affected by Hurricane Harvey including members, MCA affiliated chapters, suppliers, local unions and friends. We hope that all our friends at the Sales Institute, University of Houston, Houston, Texas are safe and sound.

Our community charity partner, Convoy of Hope, sent their Disaster Services team to Texas on Friday ahead of the storm, the first relief agency to respond. They are working with local agencies to identify the areas of greatest need.

Please join us in support of the families affected, as well as Convoy of Hope’s staff and partners on the ground.

You can follow Convoy of Hope’s response and donate to their efforts by clicking the button below: